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Operational Efficiency

Litigation Prediction Project
Our AI system predicts litigation risk and financial impact for insurance claims in real time. By analyzing customer history, call...
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Unleashing the Power of AI for Boosting Claims Automation
As Allianz Türkiye, we’ve invested heavily in digitalization to provide an excellent customer journey, by leveraging AI-based technologies. Today, we’re...
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Baloise Employee Empowerment
We empower 20 departments and 500 users to digitalize processes independently—fast and without IT. Using no-code/low-code automation, we boost efficiency,...
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Nanolabs Laboratory Management Services (a Discovery Health subsidiary)
Nanolabs revolutionizes pathology with cutting-edge Near Patient Pathology micro-labs, delivering results an average of 50% faster than traditional labs. Our...
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EarningsHub: The First AI Multi-Agent platform for Investment Analysts
Radically transform the way investment analysts work at scale with AI!
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Optimizing Costs and Innovation: John Hancock's Path to Cloud-Native Solutions
John Hancock successfully modernized multiple legacy systems by transitioning from outdated systems to one streamlined, innovative cloud-based setup, significantly cutting...
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Agent Virtual Assistant
AI-based tool that optimizes agent advice, personalizing the response to customer needs and queries.
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Innovative Insurance Claims solutions with built in AI and Data EcoSystem.
Claims have been an area of underinvestment, even though it’s the most important customer touchpoint. Swiss Re's claims solution is...
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Frops Analytics - Machine Learning and AI in the Detection, Prevention, and Litigation of Fraud in insurance
Frops transforms fraud detection in insurance with AI and machine learning, automating 65% of investigations. It has increased the Hit...
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Product & Service Innovation

Home Powering
A comprehensive, tailored, end-to-end offer based on Technology, Services & Insurance supporting the energy transition at home, ensuring net savings...
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ProMeteo! CAT NAT events management in AXA
AXA ProMeteo! is a multi-year program aimed at creating tools dedicated to coordinating CAT NAT events and prioritizing actions to...
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Digital Protection Insurance
Digital Protection Insurance shields users from financial losses due to unauthorized mobile banking transactions, ensuring robust security and peace of...
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Caser Anfitrión ★★★★★
The home insurance that enhances the reputation of your holiday rentals
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Credit Risk Platform
Our credit risk contagion map, blending econometrics, AI, machine learning, has cut net losses on corporate bonds portfolios, anticipating market...
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Advanced Predictive Analytics Consulting Services
Liberty Mutual has pioneered a data science approach that uses sophisticated predictive analytics to identify and rank the factors driving...
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Using AI to assess minor damage in motor accidents
The project leverages AI in motor insurance claims, streamlining the vehicle damage assessment and claim handling processes, which in turn...
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MetLife Upwise
MetLife Upwise is an innovative, data-and AI-driven insurance benefits decision support and year-round engagement platform, providing employees with highly personalized...
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VidaCaixa MyBox VidaCare
Revolutionary and comprehensive, MyBox VidaCare merges cutting-edge protection and support services in a unique blend to safeguard our senior customers'...
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Re-imagining the Customer Experience

Allianz Fusion®: The technology & people making travel insurance valuable for partners & customers
Allianz Fusion® is technology with heart: human-led creativity with sophisticated marketing distribution empowers us to deliver more relevant offers and...
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Elevating Customer Experience: The Power of Gen AI in Our Contact Center
By integrating Gen AI into our contact center, we empower our advisors to provide personalized, efficient support in real-time, enhancing...
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Connected Auto Claim
The Connected Auto Claim was created to transform the customer journey at Bradesco Seguros during the most sensitive moment of...
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Upgrading the Travel Claims Process Using AI
Upgrading the Travel Claims process using AI: This involves decoding medical receipts and confirmation forms for delayed baggage arrival using...
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Personal Health Pathways
World-first: Personal Health Pathways by Discovery Health takes 2.1 million adult medical scheme members on a hyper-personalised health journey powered...
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MiMomento DKV
MiMomento is an exclusive platform for DKV clients that offers content, challenges and personalised tools to improve their health and...
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Internal experience based training programme focused on advisory mindset: Life Time Partner Day
Shifting mindset of sales managers form product oriented sales towards client centric advisory via unique fully internally developed outdoor experience...
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Cloud Calling: The Future of Personalised Customer Experience
Innovation is the foundation of progress in the ever-changing field of customer service. ICICI Lombard (ILGIC) in late December 2022...
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Panoptic COME - Complete lifecyle, Omni-channel, & Multi-modal Engagement
The Panoptic COME Agentic System enhances customer engagement across decision-making phases, using three GenAI agents: Complete-lifecycle, Omni-channel, and Multi-Modal, for...
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Social, Sustainable & Responsible

Vehicle Interruption Cover for Uber Drivers in the UK
Allianz Partners & Indeez launched Vehicle Interruption Cover in the UK to support Uber drivers whose vehicles are immobilized due...
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Agriculture insurance in Democratic Republic of Congo
With the World Bank, we will be protecting up to 300,000 smallholders in the Democratic Republic of Congo against drought...
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Discovery Health TreatMe
TreatMe revolutionises cancer care by integrating real-world data with machine learning and AI, enhancing treatment plans to optimise efficacy, quality...
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Sofia
Sofia transforms elderly care with high-quality, personalized home support provided by specialized caregivers. We ensure dignity, safety, and well-being for...
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Electric Vehicle Simulator via Kate, KBC’s Digital Assistant
Kate, KBC’s digital assistant, proactively guides customers through the uncertainties of electric mobility. In just a few steps we inform...
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Project to Save 50 Lives
• A project to save the lives of 50 people by calculating preventable risk factors that cause the highest mortality...
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Moneyversity Plus
Moneyversity+ is a dynamic platform that combines financial education with interactive entertainment, making learning about money fun and accessible for...
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CPAAA - Customer Protection Anti-cheating, Anti-fraud, Anti-scam
CPAAA uses Gen-AI to combat fraud on Ping An's mobile apps, with a Detection Agent assessing threats in behavioral, funds,...
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Mon Empreinte Epargne / My Savings Carbon Footprint
“Mon Empreinte Epargne” features a Carbon Impact Index, an innovative tool that elucidates the environmental impact of each clients’ life...
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Workforce Transformation

Generative AI Transformation with the Launch of Secure GPT in AXA Hong Kong and Macau
AXA launches its first GenAI tool Secure GPT to transform employees’ daily work routine, establishing the company as a pioneer...
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desBRAva Program
Empowering Innovation Champions: Driving cultural transformation through an innovative and immersive corporate program.
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Cathay 6S project - To Empower Employees, Embed Innovation DNA
Cathay Life’s 6S project revolutionize workplaces via a new way of human-machine working model—Simple, Smart, Smile, Smooth, Safe, and ESG—aiming...
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How to become an GenAI leader in the insurance sector? By turning employees to GPT everyday users.
How can ERGO become a Gen AI heavy user for better customer service? By convincing our 30.000 colleagues of “ERGO...
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XLAB
XLAB is Fidelidade’s internal innovation program, designed to empower employees to collaboratively solve real organizational challenges while developing their own...
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Phygital Advisory application REDy
REDy app helps advisors to be more professional, its their digital advisory assistant and improves their added value for clients
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Chompoo Chatbot: The Journey Towards Augmented Agency Force
Chompoo is an AI-powered chatbot, the enabler of MTL’s Augmented Agency Force. It equips agents with instant, expert-verified information, reduces...
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PieceWise - Decomposing Wisdom into personalized Pieces
PieceWise revolutionizes insurance sales training with micro-learning, converting long videos into bite-sized, searchable clips. GPT personalizes content, and makes complex...
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Employee Portal – Elevate your work experience
Zurich's Employee Portal: the game-changing one-stop shop for a superior employee digital experience
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Insurtech

AI For Pet
AI For Pet is transforming pet healthcare with AI-driven health screenings for veterinarians and pet care providers. Our vision AI...
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Foxden by Foxquilt Insurance Services
Foxquilt develops, underwrites, and distributes its own small business insurance products in North America. We use data analytics and AI...
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Revolutionizing Insurance Finance with Functional Finance
Functional Finance revolutionizes insurance finance by automating payments, reconciliation, and accounting. Our platform reduces costs, eliminates errors, and streamlines workflows—no...
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Redefining Insurance: Leveraging a messenger platform to offer customer centric insurance service
KakaoPay Insurance is transforming the insurance industry by offering a fully digital experience through KakaoTalk, Korea’s most popular messaging app....
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Automated PAYG travel insurance: protection that activates only when you travel
ledgertech’s automated pay-as-you-go travel insurance is seamlessly embedded into roaming and esim packages, activating only when users travel. no manual...
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Automist – Reducing Loss Ratios from Fire in High-Net-Worth Homes
Automist is a smart fire protection system that targets fires at their source, reducing both fire and water damage. It...
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Tawuniya Super App - The All-in-One Digital Insurance Ecosystem
🚀 Tawuniya Super App is revolutionizing insurance with an all-in-one digital ecosystem! Manage policies, file claims, and get AI-powered support—anytime,...
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Verna Engagement Platform
A cutting-edge software solution revolutionizing smart vehicle insurance. By enabling insurers to tailor communications and incentivize safe driving, VEP maximizes...
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Moni-Thor (IBeS: Individual Behavioural Signature)
Moni-Thor is an AI-powered technology that provides real-time notifications if someone else is using your smartphone. It learns your digital...
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Gen AI Innovation of the year

Digital Insurance Expert powered by Gen-AI
Aksigorta is revolutionizing insurance with Generative AI-powered ADA, delivering 24/7 personalized assistance, optimizing operations, and enhancing customer experiences through intelligent...
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Svadhyaya
Meet Svadhyaya: Revolutionize team learning with dynamic, interactive modules. Enhance onboarding, foster continuous improvement, and boost productivity. Empower your teams...
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AI Concierge
Based on GenAI, our AI Concierge is able to analyze competitor policies and instantaneously generate a counter offer. The offer...
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Introducing Responsible AI to the Insurance Industry
Generali and its Swiss innovation hub, HITS, show how to scale AI safely and efficiently using an AI testing and...
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CompliMate - GenAI Automate Compliance
CompliMate transforms insurance compliance auditing by combining GenAI with human expertise. Using multi-modal analysis, AI agents conduct full audits, identify...
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SelfServiceNEXT
SelfServiceNEXT initiative by PZU uses Generative AI to improve claims processing efficiency in home insurance, reducing payout time to under...
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VOICE IQ
VoiceIQ revolutionizes retention strategies by utilizing generative AI to deliver deep insights into retention calls and agent performance, driving actionable...
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Charlie, the Legal Chatbot powered by Gen AI
Charlie, an AI-powered chatbot, provides precise legal answers based on internal documentation. It revolutionizes employee experience by making legal information...
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TopGPT
TopGPT by Topdanmark is the first customer-facing GPT in European insurance, and has achieved true business value since its launch...
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Distribution Innovation of the Year

Supporting sales activities with “Approach list” created based on learning technologies
By incorporating a scientific approach that determines which customers to target based on data-driven scores, rather than relying heavily on...
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Noss@gente - Ageas Seguros Commercial Gamification Platform
The world has become even more digital. that's why Ageas Seguros launched the first digital gamification platform exclusively dedicated to...
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Digital Customer Reviews Platform – Plateforme Avis Digitaux – PAD
50% of online searches are local, and 92% of consumers assess an agency’s reputation before visiting. PAD helps agents optimize...
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MDS Connect
Introducing our platform that generates personalized micro-sites in seconds, enabling seamless insurance product distribution to partners' employees and clients, with...
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Smart Insurance Advisory Tool
It is an advisory tool that assesses a customer's coverage needs and recommends the best product, offer, and price based...
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Smart LA - Smart Leads to Agents
Smart LA uses AI and big data to automate lead management, matching customers with agents based on real-time behavior and...
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Ray Express Agent Mobile Application
Ray Express is a mobile app for insurance agents, allowing them to handle quotes, policies, and customer management on-the-go. With...
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Swisscom sure: The Switch-On Insurance
Swisscom sure bridges telecom and insurance, making protection as seamless, flexible, and effortless as a mobile subscription—fully digital, instantly accessible,...
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