Latest activities
Discover our latest online and physical events, innovation awards, in-depth studies...
Happening now
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29/10/2024
Mobility • news
Kia introduces CarPay for in-car payment convenience
This innovation allows Kia customers to handle payments directly through the Kia Connect App or the vehicle’s touchscreen.
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29/10/2024
Digital Reinvention • news
OCBC launches MyOwn Account to teach financial literacy to kids and teens
This account, available through the OCBC app, allows young users to manage their finances independently, under parental supervision.
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29/10/2024
Insurance • news
Prudential launches MedScreen+: A game-changer in digital underwriting in Hong Kong
This launch positions Prudential as the first insurer in Hong Kong to offer such a cutting-edge solution, highlighting its commitment...
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28/10/2024
news
OCBC and Disney partner to transform banking experiences in Southeast Asia
Aiming to quadruple its new customer acquisitions in the region, OCBC becomes the first bank in Southeast Asia to introduce...
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26/10/2024
Digital Reinvention • news
Lunar unveils Europe’s first GenAI native voice assistant for customer service
Powered by the GPT-4o model, this innovation aims to make banking accessible to all demographics, offering instant, personalized support 24/7...
Discover our studies
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25/09/2024 study
The AI imperative: Navigating AI & data for SME banking success
In a world where artificial intelligence and machine learning (AI/ML) are redefining industries, our report delves into the transformative potential...
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23/09/2024 Study
From insights to impact: Mastering segmentation in SME Banking
In the following pages, you will find insights garnered through our conversations with SME banking executives who have shared their...
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11/09/2024 Study
Decoding the customer lifecycle: Optimal strategies and technological trends in banking for 2025
This report is breaks down the customer lifecycle into its various stages, from the initial customer acquisition and onboarding process...
Upcoming events
Innovation in Retail Banking 2024: Key findings, trends and global winning case studies
Join Qorus and Infosys Finacle for an exclusive online event featuring the 15th edition of the Innovation in Retail Banking research project, along with global winning case studies from the Innovation in Banking Awards.
Merchant services and payment processing for small businesses
We invite you to our upcoming event where we explore how merchant services and payment processing solutions can empower small businesses to thrive.
Bridging traditional and emerging mobility: the strategic role of banks and insurers
As the mobility ecosystem transforms rapidly—driven by technological advances, sustainability imperatives, and evolving consumer demands—both traditional and new mobility models are reshaping the landscape.
Enhancing customer experience through the use of AI and Generative AI
Join us to an exclusive online event where AWS and Qorus will unveil the findings from our groundbreaking research on the impact of AI, machine learning, and generative AI in transforming Customer Experience (CX). This event will feature insights from top industry leaders and experts in financial services, focusing on...
AI and data ethics in financial industry for a fair and accountable future?
Financial institutions are using AI and data to enhance operations, but this raises key ethical challenges. Join us on December 4th to explore responsible AI, data governance, and ethics in finance.
Upcoming awards
Qorus Innovation in Insurance Awards 2025
The 10th edition of the Qorus Innovation in Insurance Awards is now open for entries until 22 January 2025! Don't miss out on this incredible opportunity to be recognized and rewarded by one of the world's most prestigious and credible financial services awards programs.
Qorus-Infosys Finacle Banking Innovation Awards 2025
The 12th edition of the Qorus-Infosys Finacle Banking Innovation Awards is now open for entries until June 2025!
Latest Innovations
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29/06/2024 Banking Innovation
OCTO Merchant Loan
Enhancing Small and Medium Enterprises with streamlined financial solutions.
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29/06/2024 Banking Innovation
PTSB Digital Transformation
The successful transformation of PTSB's digital customer offerings and the implementation of a new Digital Delivery Operating Model to meet...
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29/06/2024 Banking Innovation
Spatial Banking on Apple Vision Pro
Imagining banking in the future on Apple Vision Pro!
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28/06/2024 Banking Innovation
Fraud Controls on ENBD X
Protecting vulnerable customers from fraudsters through smart fraud controls
Let's start your Reinvention journey!
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