Navigator Platform is an absolutely new in-house product based on opensource solutions, best practices and user-friendly interface. Top Management, Middle Management and Analysts can trace analytical data from aggregate level to detailed view of every client, transaction and operation in just a few clicks.
Redefining the traditional collections process via AI-driven customer engagement and predictive analytics, integrating AI and revolutionising collections, GenAI Collections is...
We use the Syntonym Virtual Camera to enhance privacy in video calls by replacing real faces with AI-generated ones—protecting our...
Blending innovation with impact, our Gen AI helpdesk chatbot streamlines support for bank staff – resolving complex queries with speed...
RAKBANK’s in-house RAK Telemetry unifies real-time dashboards across 35+ journeys—boosting visibility, reducing TATs, & enabling proactive decisions. Built at zero...
At the Qorus-NTT DATA Innovation in Insurance Awards 2025, German insurer ERGO won gold in the Workforce Transformation category for...
This event provided a platform for thought leaders to share their insights on how AI is reshaping our workforce, technology,...
Each month, Patrice Bernard unpacks and analyzes the latest emerging trends shaping the financial services landscape, offering his unfiltered commentary...
Edward Rebane is Chief Retail Officer and Member of the Management Board at Citadele Bank. He’s always on the move,...
