Claims have been an area of underinvestment, even though it’s the most important customer touchpoint. Swiss Re's claims solution is changing the dynamics with its innovative end-to-end claims' proposition which includes claims digitization and AI.
Atidot leverages AI and 53 million policyholders’ data to boost life and annuity sales, improve retention, and cut CAC by...
AI For Pet is transforming pet healthcare with AI-driven health screenings for veterinarians and pet care providers. Our vision AI...
by integrating OCR, RPA and AI technologies, we enabled 10% of claims to be automatically paid without human intervention.
Transforming customer experience with M-PS: capturing feedback at key touchpoints, driving satisfaction and loyalty through actionable insights.
David Krameš, AI & Strategy Business Partner at Česká spořitelna (a subsidiary of Erste Group in the Czech Republic), shares...
Under a newly signed agreement CaixaBank will integrate Salesforce technologies into its customer service platforms, streamlining processes and improving personalization.
With AI now embedded across business lines—from operations and technology to training and client service—the bank is seeing measurable gains...
Standard Chartered has unveiled SC GPT, a proprietary generative AI tool now deployed across 41 markets, signaling a major leap...
