Qorus Innovation in Insurance Awards 2025

CPAAA - Customer Protection Anti-cheating, Anti-fraud, Anti-scam

Submitted by

Ping An Group

With over 227 million retail customers and 693 million Internet users, Ping An is one of...

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25/02/2025Insurance Innovation

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CPAAA uses Gen-AI to combat fraud on Ping An's mobile apps, with a Detection Agent assessing threats in behavioral, funds, and scenario-based fraud, while the MFA Agent strengthens authentication through risk-based protocols.

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