Qorus Innovation in Insurance Awards 2025

Customer Delight Hub: The intelligent platform to redefine customer satisfaction

Submitted by

Generali

Logo of Generali

Generali is one of the largest global insurance and asset management providers, present in over 50...

premium
Q+
27/01/2025Insurance Innovation

About

An AI-powered omnichannel platform to improve customer satisfaction. Immediate responses, personalized support, predictive analysis and gamification for unique experiences. Reduce response times by 40%, increase loyalty by 20%

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

06/03/2025Banking Innovation

Stablecoin-Powered Digital Asset Settlement for Institutional Custody

Traditional banking settlement rails are slow, costly, and inefficient for digital assets. Our stablecoin-powered settlement system revolutionizes institutional custody, providing...

05/03/2025Insurance Innovation

Caser Anfitrión ★★★★★

The home insurance that enhances the reputation of your holiday rentals

04/03/2025Insurance Innovation

From Data to Dollars: AI for Life & Annuities

Atidot leverages AI and 53 million policyholders’ data to boost life and annuity sales, improve retention, and cut CAC by...

04/03/2025Insurance Innovation

Market spaces

Market Spaces revolutionizes competitive intelligence in the insurance sector, by enabling you to visualize the online customer spaces of insurers...

Related news & insights

12/03/2025Article

Transforming customer engagement in banking: Trends for 2025 and beyond

To remain relevant in 2025 and beyond, banks must focus on nuanced customer segments, tap new engagement channels, and build...

ESG
12/03/2025News

CaixaBank expands sign language video interpretation service nationwide

This initiative aims to improve accessibility for individuals with hearing impairments, allowing them to receive financial information through a real-time...

Digital Reinvention
11/03/2025Article

Qorus and Infosys Finacle launch the 2025 edition of the banking innovation awards

Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys, and Qorus, a global association of banks and insurance...

Digital Reinvention
11/03/2025News

Lloyds Banking Group secures patent for cybersecurity innovation

Lloyds Banking Group has received its first-ever patent for a cybersecurity innovation designed to enhance threat detection and reduce false...