Submitted by

PZU

Logo of PZU

PZU Group is one of the largest financial institutions in Poland and in Central and Eastern...

premium
Q+
17/02/2025Insurance Innovation

About

SelfServiceNEXT initiative by PZU uses Generative AI to improve claims processing efficiency in home insurance, reducing payout time to under 24 hours. It is the first GenAI project implemented in the Polish insurance market, maybe even in CEE.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

18/03/2025Banking Innovation

Stablecoin-Powered Digital Asset Settlement for Institutional Custody

Traditional banking settlement rails are slow, costly, and inefficient for digital assets. Our stablecoin-powered settlement system revolutionizes institutional custody, providing...

05/03/2025Insurance Innovation

Caser Anfitrión ★★★★★

The home insurance that enhances the reputation of your holiday rentals

04/03/2025Insurance Innovation

From Data to Dollars: AI for Life & Annuities

Atidot leverages AI and 53 million policyholders’ data to boost life and annuity sales, improve retention, and cut CAC by...

04/03/2025Insurance Innovation

Market spaces

Market Spaces revolutionizes competitive intelligence in the insurance sector, by enabling you to visualize the online customer spaces of insurers...

Related news & insights

Insurance
04/04/2025Video

Société Générale Assurances: Integrating CSR into strategy with "My Savings Carbon Footprint"

Camille Sitbon, Head of CSR Transformation at Société Générale Assurances, shows how CSR is fully integrated into the company's global...

Mobility
03/04/2025Article

AutoMobility Insights - April 2025 edition

This article offers snapshots of recent events, showing profound changes in the automotive ecosystem. We select snapshots that make these...

Insurance
03/04/2025News

Abeille Assurances harnesses location intelligence to manage climate risks

Through a strategic partnership with Precisely, the global leader in data integrity, Abeille Assurances is using cutting-edge geospatial solutions to...

Insurance
03/04/2025News

Assurant launches Vehicle Care Technology Plus, combining auto and smartphone protection

This new plan not only covers high-tech vehicle components and wear-and-tear items but also includes smartphone repairs at no additional...