An Australian-first innovation Westpac SaferPay alerts customers to potential scams through questions presented for new payments detected to have high scam risk. If the responses suggest it is likely to be a scam, Westpac will not process the payment
The Contact HUB is novobanco’s AI-powered omnichannel solution that automates simple interactions, intelligently redirects calls, and enhances customer experience—boosting efficiency...
The 'Cash in / Cash out' project unifies data to analyze credits and debits for PF, PJ, and GOV clients....
Imagine If the stakeholders of BB Pay Checkout were able to understand their client’s behavior using a mix of text-based...
The innovation simplifies learning about agricultural products, helping new and experienced staff in all units. It ensures standardized service for...
The coverage is designed to safeguard individuals from a wide spectrum of cyber risks, including phishing scams, credit card fraud,...
The update introduces a native codebase designed for scalability across all markets, an overhauled visual identity, and a suite of...
The Banking Innovation of the Month award for May goes to Millennium bcp’s Corporate Homebanking platform, a practical, user-driven solution...
In Austria and Slovakia , Raiffeisen Bank International launched the RBI Group AI Lab back in 2017. Vjekoslav Bonic, Head...
