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With Customer Centricity Program, we foster a culture of customer-centricity. By using ADKAR methodology, we educate and empower employees at all levels, driving continual improvement and aiming to become the most recommended bank.
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Yapı Kredi was established as the first retail oriented private bank in Turkey and now the...
With Customer Centricity Program, we foster a culture of customer-centricity. By using ADKAR methodology, we educate and empower employees at all levels, driving continual improvement and aiming to become the most recommended bank.
Imagining banking in the future on Apple Vision Pro!
Protecting vulnerable customers from fraudsters through smart fraud controls
"Travel Guru" by HSBC: Innovative app-based Rewards Program (launched Sept 2023). Uses analytics to offer exclusive travel perks, drawing 260K+...
The banking and financial management platform for SMEs
The latest news from the automotive industry curated and commented by the experts at Corporate Value Associates (CVA).
Fatih Ogun, Head of Strategy at Akbank, explores the essence of industry ecosystems, underscoring their strategic importance, and delineating the...
This innovative service aims to enhance customer service by offering personalized financial advice through advanced artificial intelligence, making Warba the...
AI holds immense potential for banking, an industry still reliant on manual processes and outdated infrastructure. Generative AI could add...