Qorus-Infosys Finacle Banking Innovation Awards 2024 - Winner

Trust Bank: Customer experience driving the world’s fastest growing digital bank

premium
Q+
21/06/2024Banking Innovation

About

Trust Bank is Singapore’s first digitally-native bank and has become one of the world’s fastest-growing digital banks, capturing 14% market share by the end of 2023. What’s the secret to this success….? Great customer experience.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

19/05/2025Banking Innovation

Retro Mania – Relive Your Childhood with PayZapp

HDFC Bank’s “Retro Mania” campaign transformed mundane workspaces into gaming arcades,using 90s nostalgia & interactive dot-matrix games to trigger emotional...

15/05/2025Banking Innovation

New Corporate Homebanking

Millennium bcp’s corporate banking platform turns complexity into clarity, offering SMEs real-time multi-bank views, AI cash flow insights, and fully...

11/05/2025Banking Innovation

Finacle Term Deposit Interest Calculator – A System-Driven solution

The systemic tool for calculating net TD maturity amount after payout

08/05/2025Banking Innovation

First Islamic Bank in the World to offer direct Bitcoin investments

ruya is the world’s first Islamic bank to offer Bitcoin investments, enabling customers to buy and sell virtual assets ethically...

Related news & insights

Digital Reinvention
19/05/2025News

Monzo introduces feature to undo payments

By default, Monzo gives users 15 seconds to cancel a payment, but this can be adjusted to 10, 30, or...

ESG
19/05/2025News

Stanbic IBTC powers solar access in Nigeria with $80 million deal

The financing will support Sun King’s pay-as-you-go model, enabling millions of Nigerians—especially those in off-grid and underserved communities—to access affordable...

Digital Reinvention
19/05/2025News

Step launches affordable mobile plans to help Gen Z build credit and save big

Starting at just $15/month, Step Mobile promises to help Gen Z customers save up to $600 a year while also...

Digital Reinvention
15/05/2025Study

Innovation Radar: Reinvention Awards Europe winners 2025

Discover the most innovative projects from banks and insurance companies in Europe.