About
JARVIS: Centralized platform used by all BCA team, powered by integration of AI, realtime & automated decisioning, and omnichannel orchestration to enhance customer experience, reduce manual effort and ensure robust customer data security
JARVIS: AI-Powered Customer Engagement & Experience Orchestration Platform
Submitted by
BCA - Bank Central Asia
Ever since it was established in 1957, Bank Central Asia (BCA) has continued to grow. This...
premium
Q+
21/06/2024Banking Innovation
Interested in learning more? Speak to Boris, Qorus's Content Lead
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us 
Related innovations
07/05/2025Banking Innovation
Fondoo: AI-powered platform for financial professionals
Fondoo: Revolutionary AI for fund analysis. OCR+AI extract complex data from fund factsheets, intuitive chatbot answers in natural language. Deep...
02/05/2025Banking Innovation
Frich
Frich helps Gen Z level up their finances by offering real, anonymous peer benchmarking data and money advice, replacing influencer...
-1745112188.png)
23/04/2025Banking Innovation
Parabank, The World’s First Digital Bank for People with Disabilities (PwDs), Now with Parainstituto
Parabank is the world’s first digital bank by, with, and for people with disabilities (PwDs), offering innovative and inclusive financial...
18/04/2025Banking Innovation
Speech Analytics Derived Sales Data
Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created...
Related news & insights
07/05/2025Article
How UOB is future-proofing its workforce – One career at a time
From AI training to retirement prep, United Overseas Bank (UOB) is making bold investments in its people. The Singapore-based bank...
Digital Reinvention
06/05/2025Interview
Further Insights: The shift from branches to bots in Turkish banking
Meral Ahu Karageyim, senior researcher at Bogazici University Center for Applied Research in Finance (CARF), in collaboration with her co-author...
Digital Reinvention
05/05/2025News
Commerzbank’s AI avatar “Ava” redefines customer engagement
Ava isn’t just another chatbot — she’s a human-modeled, conversational assistant designed to provide instant, 24/7 support, blending the convenience...
Insurance
05/05/2025News
Qatar Insurance Company unveils “Coins” loyalty program
This new program promises not just coverage, but rewards that keep giving back.