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Revolutionizing how information can be retrieved in an easy, fast and comprehensive way: to achieve this goal, Intesa Sanpaolo leveraged the potential of Generative AI to implement a Smart Knowledge Base, starting from Customer Service

Revolutionizing how information can be retrieved in an easy, fast and comprehensive way: to achieve this goal, Intesa Sanpaolo leveraged the potential of Generative AI to implement a Smart Knowledge Base, starting from Customer Service
Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created...
In today’s fast-paced digital economy, consumers expect instant, seamless, and flexible financing—without unnecessary friction. That’s where pagaFlex comes in with...
Desjardins' clients now have access to Alvie, a virtual assistant on their mobile. Alvie delivers personalized tips based on individual...
Desjardins has transformed its personal banking services by developing mobile solutions and supporting digital adoption, establishing itself as a leader...
Moniruzzaman Khan is Executive Director & Head of Digital Business at Green Delta Insurance. He tells Boris Plantier from Qorus...
This month’s Qorus Innovation in Banking award goes to Desjardins for Alvie, their new in-app virtual assistant, which takes a...
João Dias, Transformation Director at Novobanco, will speak at the Reinvent Forum Vienna 2025 (13–15 May 2025) to present the...
Innovative offerings aim to make wealth management, banking, and investing more accessible