Qorus-Infosys Finacle Banking Innovation Awards 2024- Nominated

Smart Knowledge Base through GenAI Digital Advisor

Submitted by

Intesa Sanpaolo

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31/05/2024 Banking Innovation

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Revolutionizing how information can be retrieved in an easy, fast and comprehensive way: to achieve this goal, Intesa Sanpaolo leveraged the potential of Generative AI to implement a Smart Knowledge Base, starting from Customer Service

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