Submitted by
premium
Q+
16/05/2024Banking Innovation

About

We've incorporated Artificial Intelligence to enhance user interactions, streamline issue resolution, and provide predictive analytics. Unlock the power of AI-driven insights, making every interaction intelligent, efficient, and predictive.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

18/04/2025Banking Innovation

Speech Analytics Derived Sales Data

Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created...

15/04/2025Banking Innovation

pagaFlex by Millennium bcp

In today’s fast-paced digital economy, consumers expect instant, seamless, and flexible financing—without unnecessary friction. That’s where pagaFlex comes in with...

14/04/2025Banking Innovation

Financial insights from Alvie, Desjardins AI assistant

Desjardins' clients now have access to Alvie, a virtual assistant on their mobile. Alvie delivers personalized tips based on individual...

04/03/2025Insurance Innovation

From Data to Dollars: AI for Life & Annuities

Atidot leverages AI and 53 million policyholders’ data to boost life and annuity sales, improve retention, and cut CAC by...

Related news & insights

Digital Reinvention
01/05/2025News

UOB and Accenture team up to transform banking with GenAI

This collaboration—the first of its kind between Accenture and a Singapore-based bank—aims to transform the customer experience and drive innovation...

Insurance
30/04/2025News

eHealth launches AI voice agents to transform health insurance shopping experience

The initiative is part of the company’s broader strategy to use artificial intelligence to complement—not replace—its licensed insurance agents, enhancing...

Digital Reinvention
23/04/2025Article

Innovation of the Month: Financial insights from Alvie, Desjardins’ AI assistant

This month’s Qorus Innovation in Banking award goes to Desjardins for Alvie, their new in-app virtual assistant, which takes a...

Digital Reinvention
21/04/2025News

Robinhood unveils new suite of financial tools for gold members

Innovative offerings aim to make wealth management, banking, and investing more accessible