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Leveraging technology to gain insights on the reality of daily life for the elderly and help their relatives take better care of them.
Leveraging technology to gain insights on the reality of daily life for the elderly and help their relatives take better care of them.
Innovation is the foundation of progress in the ever-changing field of customer service. ICICI Lombard (ILGIC) in late December 2022...
AI-based tool that optimizes agent advice, personalizing the response to customer needs and queries.
Imagining banking in the future on Apple Vision Pro!
Protecting vulnerable customers from fraudsters through smart fraud controls
Lloyds Bank has introduced the Benefit Calculator, a new feature in its mobile app that simplifies the process of identifying...
In the seventh edition of the Financial Innovation Spotlight, we spotlight five new initiatives by Commonwealth Bank of Australia, Arab...
This year’s research captures financial institutions’ progress as they navigate a challenging yet promising environment.
French neobank Sumeria, a subsidiary of Lydia, has launched Un vrai coffee shop, a unique space open to all—customers and...