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Information at the speed of light!
Information at the speed of light!
Innovation is the foundation of progress in the ever-changing field of customer service. ICICI Lombard (ILGIC) in late December 2022...
TopGPT by Topdanmark is the first customer-facing GPT in European insurance, and has achieved true business value since its launch...
AI-based tool that optimizes agent advice, personalizing the response to customer needs and queries.
Transformed one of our low engagement features offering limited customer functionality and almost no business value into a supercharged digital...
This new functionality aims to provide a secure communication channel between customers and Revolut’s support team.
This innovation transforms how users interact with banking support, breaking language barriers and simplifying complex processes.
Rafael Forte Araújo Cavalcanti, Chief Data and Analytics Officer at Bradesco, presents two of the bank's most interesting use cases:...
Opening a new round of Qorus Innovation in Insurance Awards, we are pleased to announce this month’s winner: Santalucía Seguros’...