About
Information at the speed of light!
Qorus Innovation in Insurance Awards 2021
Chatbot and knowledge Base
Submitted by
12/04/2021Insurance Innovation
Interested in learning more? Speak to Boris, Qorus's Content Lead
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us 
Related innovations
18/04/2025Banking Innovation
Speech Analytics Derived Sales Data
Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created...
14/04/2025Banking Innovation
Financial insights from Alvie, Desjardins AI assistant
Desjardins' clients now have access to Alvie, a virtual assistant on their mobile. Alvie delivers personalized tips based on individual...
04/03/2025Insurance Innovation
AutoShield AI: Smart Claims & Customer Care Ecosystem
AutoShield AI transforms vehicle protection with predictive insights, automated claims, and real-time support—delivering faster resolutions, proactive care, and a seamless...
03/03/2025Insurance Innovation
Chompoo Chatbot: The Journey Towards Augmented Agency Force
Chompoo is an AI-powered chatbot, the enabler of MTL’s Augmented Agency Force. It equips agents with instant, expert-verified information, reduces...
Related news & insights
Digital Reinvention
05/05/2025News
Commerzbank’s AI avatar “Ava” redefines customer engagement
Ava isn’t just another chatbot — she’s a human-modeled, conversational assistant designed to provide instant, 24/7 support, blending the convenience...
Digital Reinvention
23/04/2025Article
Innovation of the Month: Financial insights from Alvie, Desjardins’ AI assistant
This month’s Qorus Innovation in Banking award goes to Desjardins for Alvie, their new in-app virtual assistant, which takes a...
17/03/2025News
CaixaBank to train over 30,000 employees in senior customer service
CaixaBank has announced a large-scale training initiative to enhance customer service for elderly clients. More than 30,000 employees will undergo...
Digital Reinvention
04/03/2025News
Bank of America reports record 26 billion digital interactions, driven by AI and mobile banking
With over 58 million verified digital clients, the bank continues to enhance its digital offerings to drive business growth and...