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Realization of company-wide cross-departmental business process reforms through big bang and agile approaches

Realization of company-wide cross-departmental business process reforms through big bang and agile approaches
Desjardins has transformed its personal banking services by developing mobile solutions and supporting digital adoption, establishing itself as a leader...
Make the Difference is Zurich Insurance’s global innovation training program, designed to empower employees to tackle real strategic challenges. It...
How can ERGO become a Gen AI heavy user for better customer service? By convincing our 30.000 colleagues of “ERGO...
The world has become even more digital. that's why Ageas Seguros launched the first digital gamification platform exclusively dedicated to...
Discover the people making headlines in the financial services industry through a series of in-depth interview profiles.
Karin van Hoecke is General Manager for (Digital) Transformation & Data at KBC, the leading Belgian banking and insurance brand...
With AI now embedded across business lines—from operations and technology to training and client service—the bank is seeing measurable gains...
Berenice Valencia Flores, Director of the AXA Mexico Foundation and Head of Sustainability at AXA Mexico, shares her insights and...