Qorus Banking Innovation Awards 2023

BMO Canadian Digital Banking (CDB)

Submitted by
premium
Q+
20/09/2023Banking Innovation

About

Canadian Digital Banking (CDB) Refresh at the Bank of Montreal (BMO) is the first phase of an incremental strategy to transform the entirety of the personal banking platform and experience for BMO customers.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

28/05/2025Banking Innovation

Contact Hub – novobanco Contact HUB "Super Power Omnichannel relationship"

The Contact HUB is novobanco’s AI-powered omnichannel solution that automates simple interactions, intelligently redirects calls, and enhances customer experience—boosting efficiency...

28/05/2025Banking Innovation

Cash in Cash out

The 'Cash in / Cash out' project unifies data to analyze credits and debits for PF, PJ, and GOV clients....

28/05/2025Banking Innovation

Artificial Intelligence Agent for Agribusiness Customer Service

The innovation simplifies learning about agricultural products, helping new and experienced staff in all units. It ensures standardized service for...

28/05/2025Banking Innovation

Ready for AI: The Evolution of Data Governance at BB

Banco do Brasil's Data, Analytics, and AI Governance is adaptive, dynamic, and business-aligned. Its approach ensures AI-ready data, enhancing customer...

Related news & insights

28/05/2025Article

Rethinking banking's physical frontier

How banks can successfully modernize their branch networks by implementing a strategic balance of physical and digital elements.

Digital Reinvention
26/05/2025News

CaixaBank unveils Generation + to support Spain’s aging population

New suite of services focuses on retirement planning, elder care, and financial well-being.

26/05/2025News

Lloyds Premier: A new offering for the financially established

Integrated perks, lifestyle benefits, and financial tools in one account.

Digital Reinvention
26/05/2025News

Sumeria introduces interactive calendar and smart spending insights in app update

French mobile bank adds visual tools, merchant tracking, and personalized account details.