A marriage between physical and digital banking, the BOT (conceived in 2019) was intended to improve the overall customer experience in our physical branches by simplifying many of our processes, reducing face-to-face contact through self-service portals for a safer branch experience, as well as improving service.
Atidot leverages AI and 53 million policyholders’ data to boost life and annuity sales, improve retention, and cut CAC by...
The world has become even more digital. that's why Ageas Seguros launched the first digital gamification platform exclusively dedicated to...
50% of online searches are local, and 92% of consumers assess an agency’s reputation before visiting. PAD helps agents optimize...
Shifting mindset of sales managers form product oriented sales towards client centric advisory via unique fully internally developed outdoor experience...
CaixaBank has announced a large-scale training initiative to enhance customer service for elderly clients. More than 30,000 employees will undergo...
This initiative aims to improve accessibility for individuals with hearing impairments, allowing them to receive financial information through a real-time...
HolaBank, CaixaBank's specialized program for international clients, has expanded its presence in northern Spain with ten new branches.
CIMB Bank Berhad, one of Malaysia’s leading financial institutions, has introduced ‘The Golf Lounge for CIMB Preferred,’ an exclusive golf...
