Online services for customer data updates via SberBank Online app are new features that SberBank have launched to take care of our clients even in the most unforeseen circumstances. Now our clients can update passport, upload data via the digital profile, fill out a tax residence, specify interests without the participation of bank staff.
Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created...
Core+ is our legacy reimagined—transforming a decade-old core banking client into a modern, intuitive workspace that boosts productivity, enhances UX,...
Accept payments anytime, anywhere with Absa’s Merchant Multi-Product solution. From POS to SoftPOS, tap-on-phone & eCommerce – one platform, multiple...
In today’s fast-paced digital economy, consumers expect instant, seamless, and flexible financing—without unnecessary friction. That’s where pagaFlex comes in with...
This month’s Qorus Innovation in Banking award goes to Desjardins for Alvie, their new in-app virtual assistant, which takes a...
Karin van Hoecke is General Manager for (Digital) Transformation & Data at KBC, the leading Belgian banking and insurance brand...
Under a newly signed agreement CaixaBank will integrate Salesforce technologies into its customer service platforms, streamlining processes and improving personalization.
With AI now embedded across business lines—from operations and technology to training and client service—the bank is seeing measurable gains...
