About
Automatic chatOUT will transform mass marketing to one-to-one relation
Submitted by
mBank
The mBank Group offers companies and individual customers a wide range of products and services to...
10/09/2018Banking Innovation
Interested in learning more? Speak to Boris, Qorus's Content Lead
Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us 
Related innovations
20/05/2025Banking Innovation
SAB Moment
SAB Moment turns digital banking into a gifting experience—letting users send cash, points, or e-vouchers through SAB Mobile. Built by...
11/05/2025Banking Innovation
Finacle Term Deposit Interest Calculator – A System-Driven solution
The systemic tool for calculating net TD maturity amount after payout
18/04/2025Banking Innovation
Speech Analytics Derived Sales Data
Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created...
14/04/2025Banking Innovation
Financial insights from Alvie, Desjardins AI assistant
Desjardins' clients now have access to Alvie, a virtual assistant on their mobile. Alvie delivers personalized tips based on individual...
Related news & insights
Digital Reinvention
19/05/2025News
Monzo introduces feature to undo payments
By default, Monzo gives users 15 seconds to cancel a payment, but this can be adjusted to 10, 30, or...
14/05/2025News
Bank of America expands physical footprint amid digital growth
150 new financial centers planned by 2027, with emphasis on community and accessibility.
Digital Reinvention
12/05/2025News
Klarna reconsiders AI push as human touch makes a comeback
Swedish fintech giant Klarna made headlines last year by claiming its AI tools could do the work of hundreds of...
Digital Reinvention
05/05/2025News
Commerzbank’s AI avatar “Ava” redefines customer engagement
Ava isn’t just another chatbot — she’s a human-modeled, conversational assistant designed to provide instant, 24/7 support, blending the convenience...