31/07/2014Banking Innovation

About

Umpqua Bank's new flagship store, which debuted in San Francisco in August 2013, challenges expectations of a typical bank branch, using technology and design to create a unique, customer-centric banking experience that engages customers and the larger community.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

21/05/2025Banking Innovation

PayBe

PayBe is a blockchain-based solution that enables programmable, certified payments. It automates end-to-end processes, verifying conditions via smart contracts and...

20/05/2025Banking Innovation

SAB Moment

SAB Moment turns digital banking into a gifting experience—letting users send cash, points, or e-vouchers through SAB Mobile. Built by...

19/05/2025Banking Innovation

Retro Mania – Relive Your Childhood with PayZapp

HDFC Bank’s “Retro Mania” campaign transformed mundane workspaces into gaming arcades,using 90s nostalgia & interactive dot-matrix games to trigger emotional...

15/05/2025Banking Innovation

New Corporate Homebanking

Millennium bcp’s corporate banking platform turns complexity into clarity, offering SMEs real-time multi-bank views, AI cash flow insights, and fully...

Related news & insights

Digital Reinvention
19/05/2025News

Monzo introduces feature to undo payments

By default, Monzo gives users 15 seconds to cancel a payment, but this can be adjusted to 10, 30, or...

ESG
19/05/2025News

NatWest partners with Money Wellness to tackle early financial distress

The initiative, which includes Royal Bank of Scotland and Ulster Bank customers, is designed to offer timely, practical assistance before...

Digital Reinvention
18/05/2025News

Nationwide launches real-time property lending check with Rightmove

The “property lending check” offers potential buyers a real-time assessment of whether a specific property is likely to qualify for...

Digital Reinvention
15/05/2025Study

Innovation Radar: Reinvention Awards Europe winners 2025

Discover the most innovative projects from banks and insurance companies in Europe.