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Transforming customer experience with M-PS: capturing feedback at key touchpoints, driving satisfaction and loyalty through actionable insights.

Transforming customer experience with M-PS: capturing feedback at key touchpoints, driving satisfaction and loyalty through actionable insights.
PayBe is a blockchain-based solution that enables programmable, certified payments. It automates end-to-end processes, verifying conditions via smart contracts and...
SAB Moment turns digital banking into a gifting experience—letting users send cash, points, or e-vouchers through SAB Mobile. Built by...
HDFC Bank’s “Retro Mania” campaign transformed mundane workspaces into gaming arcades,using 90s nostalgia & interactive dot-matrix games to trigger emotional...
Millennium bcp’s corporate banking platform turns complexity into clarity, offering SMEs real-time multi-bank views, AI cash flow insights, and fully...
With nearly 9 out of 10 IT decision-makers reporting difficulty in integrating data from disparate systems, and only 28% of...
Aslı Bengi is Head of Customer Analytics and Customer Experience at QNB Sigorta in Turkey. She shares her day-to-day experience...
By default, Monzo gives users 15 seconds to cancel a payment, but this can be adjusted to 10, 30, or...
As interest rates continue to fluctuate, BoursoBank is introducing a new way for borrowers to adapt: an entirely online, cost-free...