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Most people want to resolve their debt. Creating a debt collection process that considers a debtor's personal, psychological, and behavioral factors offers an empathetic approach, addressing the challenges they face in making payments.

Most people want to resolve their debt. Creating a debt collection process that considers a debtor's personal, psychological, and behavioral factors offers an empathetic approach, addressing the challenges they face in making payments.
Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created...
Core+ is our legacy reimagined—transforming a decade-old core banking client into a modern, intuitive workspace that boosts productivity, enhances UX,...
Accept payments anytime, anywhere with Absa’s Merchant Multi-Product solution. From POS to SoftPOS, tap-on-phone & eCommerce – one platform, multiple...
In today’s fast-paced digital economy, consumers expect instant, seamless, and flexible financing—without unnecessary friction. That’s where pagaFlex comes in with...
Here are five standout projects that grabbed our attention, from AXA in France, Maybank in Malaysia, Westpac in Australia, Assurant...
The expansion includes an upgraded Cancer Medical Concierge and a newly launched Endoscopy Medical Concierge, offering broader and more personalized...
This collaboration—the first of its kind between Accenture and a Singapore-based bank—aims to transform the customer experience and drive innovation...
The initiative is part of the company’s broader strategy to use artificial intelligence to complement—not replace—its licensed insurance agents, enhancing...