premium
Q+
27/06/2024 Banking Innovation

About

An Australian-first innovation Westpac SaferPay alerts customers to potential scams through questions presented for new payments detected to have high scam risk. If the responses suggest it is likely to be a scam, Westpac will not process the payment

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

28/06/2024 Banking Innovation

Fraud Controls on ENBD X

Protecting vulnerable customers from fraudsters through smart fraud controls

27/06/2024 Banking Innovation

“Travel Guru” – First-in-HK Travel Rewards Membership Programme by Bank, All from HSBC Reward+ App

"Travel Guru" by HSBC: Innovative app-based Rewards Program (launched Sept 2023). Uses analytics to offer exclusive travel perks, drawing 260K+...

27/06/2024 Banking Innovation

Citylive – Seamless digital cash management

City Bank has been one of the leading bank is corporate banking be it in conventional or in digital. City...

27/06/2024 Banking Innovation

Citytouch- new-age digital banking app of City Bank PLC

City Bank has always been a pioneer in digital space, and the first in Bangladesh who launched digital banking app,...

Related news & insights

Insurance
04/07/2024 Interview

Aksigorta’s bronze win: Unveiling the success of embedded card debt insurance

Turkish insurer Aksigorta won bronze in the Re-imagining the Customer Experience category at the Qorus Innovation in Insurance Awards 2024...

Digital Reinvention
30/06/2024 News

Discai and Harmoney team up to enhance financial security

This collaboration integrates Discai's state-of-the-art AI-driven alert system with Harmoney's comprehensive end-to-end case and process management platform, presenting a customizable...

Digital Reinvention
24/06/2024 News

New Australian anti-scam sharing technology unveiled

This innovative system, developed with the Australian Financial Crimes Exchange (AFCX) and the National Anti-Scam Centre (NASC), allows banks, telecom...

Digital Reinvention
24/06/2024 News

Commonwealth Bank of Australia launches CommBank Smart Health for Pharmacies

Developed in collaboration with Scrypt Ventures, this innovative omni-channel solution aims to enhance how patients pay for their medications and...