MetLife partnered with Cogito to deploy its Artificial Intelligence (AI) based software that empowers and helps phone based representatives be more confident and empathetic, improving customer satisfaction, NPS and operational efficiency – without a complicated, expensive IT overhaul.
HSBC Gold Token is the first ever tokenized real world asset from a bank for retail investors. Unlike some common...
Atidot leverages AI and 53 million policyholders’ data to boost life and annuity sales, improve retention, and cut CAC by...
Market Spaces revolutionizes competitive intelligence in the insurance sector, by enabling you to visualize the online customer spaces of insurers...
AI For Pet is transforming pet healthcare with AI-driven health screenings for veterinarians and pet care providers. Our vision AI...
CaixaBank has announced a large-scale training initiative to enhance customer service for elderly clients. More than 30,000 employees will undergo...
This collaboration is set to enhance CBA’s AI capabilities, aiming to improve customer experiences while maintaining a strong focus on...
To remain relevant in 2025 and beyond, banks must focus on nuanced customer segments, tap new engagement channels, and build...
This initiative aims to improve accessibility for individuals with hearing impairments, allowing them to receive financial information through a real-time...
