CaixaBank is committed to offering its customers a new channel of communication with the company based on Artificial Intelligence (WATSON/IBM), which its customers can access from any device (App, Web, Smart Speakers, Telephone Contact Center and WhatsApp) by text or voice, inside and outside of Apps.
HSBC Gold Token is the first ever tokenized real world asset from a bank for retail investors. Unlike some common...
Market Spaces revolutionizes competitive intelligence in the insurance sector, by enabling you to visualize the online customer spaces of insurers...
Transforming customer experience with M-PS: capturing feedback at key touchpoints, driving satisfaction and loyalty through actionable insights.
A cutting-edge software solution revolutionizing smart vehicle insurance. By enabling insurers to tailor communications and incentivize safe driving, VEP maximizes...
CaixaBank has announced a large-scale training initiative to enhance customer service for elderly clients. More than 30,000 employees will undergo...
This collaboration is set to enhance CBA’s AI capabilities, aiming to improve customer experiences while maintaining a strong focus on...
To remain relevant in 2025 and beyond, banks must focus on nuanced customer segments, tap new engagement channels, and build...
This initiative aims to improve accessibility for individuals with hearing impairments, allowing them to receive financial information through a real-time...
