Qorus Banking Innovation Awards 2022 - Winner

Artificial Intelligence with customers who contact Contact Center (Voicebot / Callbot).

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03/10/2022Banking Innovation

About

This project aims to provide customers with assistance for certain topics (identification and authentication of private customers and companies, card locks, Reassignment of Access Key, Forwarding and activation of Electronic Signature, Verification of Transfers, Preventive Blocks,) in order to solve them easily and simply within the channel in less time automatically without the need from step to agent.

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