Qorus Banking Innovation Awards 2019 - Winner

Isbank’s “Maxi”- Personal Asistant

Submitted by

İşbank Group

Logo of İşbank Group

As a result of its historic commitment of contributing to the industry of the country, Isbank...

premium
Q+
09/01/2019Banking Innovation

About

Maxi is an AI-powered personal assistant, developed with a best in class technology, that users can interact with both voice and text, perform banking transactions, perform advanced PFM queries with enriched graphics, and receive spending advices.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

04/03/2025Insurance Innovation

Migdal AI-Collect

Most people want to resolve their debt. Creating a debt collection process that considers a debtor's personal, psychological, and behavioral...

04/03/2025Insurance Innovation

AutoShield AI: Smart Claims & Customer Care Ecosystem

AutoShield AI transforms vehicle protection with predictive insights, automated claims, and real-time support—delivering faster resolutions, proactive care, and a seamless...

04/03/2025Insurance Innovation

Metodo - Customer Interaction Manager

Generali Italia MeToDo centralizes all customer activities into a single digital platform, providing real-time data and integrated functionalities to enhance...

04/03/2025Insurance Innovation

Breaking Barriers: How Securian Canada and CAA are redefining insurance

Securian Canada and CAA partnered to create a digital-first insurance experience for over 7 million CAA members across Canada. This...

Related news & insights

17/03/2025News

CaixaBank to train over 30,000 employees in senior customer service

CaixaBank has announced a large-scale training initiative to enhance customer service for elderly clients. More than 30,000 employees will undergo...

ESG
12/03/2025News

CaixaBank expands sign language video interpretation service nationwide

This initiative aims to improve accessibility for individuals with hearing impairments, allowing them to receive financial information through a real-time...

ESG
04/03/2025News

ING becomes first bank in Spain to calculate water footprint for all customers

ING has launched Mi ECOHuella, a new digital service that enables customers to track their carbon and water footprint based...

Digital Reinvention
04/03/2025News

Bank of America reports record 26 billion digital interactions, driven by AI and mobile banking

With over 58 million verified digital clients, the bank continues to enhance its digital offerings to drive business growth and...