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Central Customer Service Representative: A New Business Model To Enhance Customer Experience for SME customers and provide room for RMs to focus on sales and marketing activities, instead of after sales operation.

Central Customer Service Representative: A New Business Model To Enhance Customer Experience for SME customers and provide room for RMs to focus on sales and marketing activities, instead of after sales operation.
HSBC Gold Token is the first ever tokenized real world asset from a bank for retail investors. Unlike some common...
Market Spaces revolutionizes competitive intelligence in the insurance sector, by enabling you to visualize the online customer spaces of insurers...
Transforming customer experience with M-PS: capturing feedback at key touchpoints, driving satisfaction and loyalty through actionable insights.
A cutting-edge software solution revolutionizing smart vehicle insurance. By enabling insurers to tailor communications and incentivize safe driving, VEP maximizes...
The initiative provides eligible businesses with access to exclusive discounts and special offers to help reduce operational costs.
We are introducing the nominees for the SME Bank of the Year award. This category aims to acknowledge and applaud...
We are introducing the nominees for the SME Banker of the Year 2025 Award – dynamic and inventive leaders who...
Katharina Neugebauer, Senior Sustainable Finance Advisor for Group Structured Finance & Investment Banking at Raiffeisen Bank International, explains how the...