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Re-directing employee effort from quality assurance to excellence delivery in everyday banking

Re-directing employee effort from quality assurance to excellence delivery in everyday banking
In 2024, we transformed the branch experience by simplifying token generation and migrating the entire branch visitor journey to mobile
We use the Syntonym Virtual Camera to enhance privacy in video calls by replacing real faces with AI-generated ones—protecting our...
Blending innovation with impact, our Gen AI helpdesk chatbot streamlines support for bank staff – resolving complex queries with speed...
CSO Assistant is a GenAI-powered tool that transcribes and summarises calls in real time, analyses sentiment, retrieves data and suggests...
Ahmet Yaşar, Insurance Group Head at Maher Holdings and Vice President of Insurance Association of Türkiye, talks to Qorus’ Boris...
Gaurav Saxena is Chief Distribution Officer – Bancassurance at Aditya Birla Sun Life Insurance. He speaks with Boris Plantier from...
Here are the nominees for the 2025 Qorus-Infosys Finacle Banking Innovation Awards. It’s up to you to choose the winners,...
AI promises an astonishing new horizon of benefit and opportunity for businesses, but it also presents a multitude of challenges...