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BIA offer answers to the vast majority of the questions of the branch about products and services with quality and celerity, and with accuracy comparable to that of human specialists.

BIA offer answers to the vast majority of the questions of the branch about products and services with quality and celerity, and with accuracy comparable to that of human specialists.
Atidot leverages AI and 53 million policyholders’ data to boost life and annuity sales, improve retention, and cut CAC by...
Most people want to resolve their debt. Creating a debt collection process that considers a debtor's personal, psychological, and behavioral...
AutoShield AI transforms vehicle protection with predictive insights, automated claims, and real-time support—delivering faster resolutions, proactive care, and a seamless...
Generali Italia MeToDo centralizes all customer activities into a single digital platform, providing real-time data and integrated functionalities to enhance...
CaixaBank has announced a large-scale training initiative to enhance customer service for elderly clients. More than 30,000 employees will undergo...
This initiative aims to improve accessibility for individuals with hearing impairments, allowing them to receive financial information through a real-time...
HolaBank, CaixaBank's specialized program for international clients, has expanded its presence in northern Spain with ten new branches.
ING has launched Mi ECOHuella, a new digital service that enables customers to track their carbon and water footprint based...