About
Holistic social media listening and analytics tool to gather data and insights across all social channels to assist in engaging clients

Nedbank is one of the big 5 banks in South Africa (SA) and offers: A wide...
Holistic social media listening and analytics tool to gather data and insights across all social channels to assist in engaging clients
Introducing Multimodal, Multilingual Virtual Relationship Manager — delivering human-like banking interactions through voice, video, text, and 3D holograms, anytime, anywhere.
Redefining the traditional collections process via AI-driven customer engagement and predictive analytics, integrating AI and revolutionising collections, GenAI Collections is...
RAKBANK’s in-house RAK Telemetry unifies real-time dashboards across 35+ journeys—boosting visibility, reducing TATs, & enabling proactive decisions. Built at zero...
CSO Assistant is a GenAI-powered tool that transcribes and summarises calls in real time, analyses sentiment, retrieves data and suggests...
At the Qorus-NTT DATA Innovation in Insurance Awards 2025, German insurer ERGO won gold in the Workforce Transformation category for...
Each month, Patrice Bernard unpacks and analyzes the latest emerging trends shaping the financial services landscape, offering his unfiltered commentary...
Esther Pichardo, Chief Customer Officer at Sabadell Seguros, tells us more about VoiceIQ and the impact of their win.
New ‘Spending Intelligence’ feature uses natural language queries.