"The 14th edition of the ‘Innovation in Retail Banking’ report involved senior executives from over 650 global banks and financial institutions participate in a survey to identify innovation trends in retail banking. Looking at the digital transformation process, only 11% of the respondents are confident that their bank's digital transformation journey has succeeded and is delivering as per their expectations. Looking ahead, 92% banks said they will increase innovation investments in digital delivery, 53% of banks are gearing up for innovation in product delivery, while only 23% have their sights set on developing new and exciting products in the coming year. Given these findings, it is evident that banks need to invest for sustainable long-term growth to stay competitive in today’s digital world."
Replay
Institutions
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Speakers
![profile picture of Puneet Chhahira](https://www.qorusglobal.com/storage/contact/puneet-2-1679899515EhUBo.jpg)
Puneet Chhahira
Infosys Finacle
Head Product Management and Marketing
![profile picture of Jim Marous](https://www.qorusglobal.com/storage/contact/jim-marous-1618506964-1618506964b6v8f.png)
Jim Marous
The Financial Brand
Owner and Publisher of Digital Banking Report, Co-Publisher of The Financial Brand
![profile picture of Jamie Broadbent](https://www.qorusglobal.com/storage/contact/jamie-broadbent-1618507012-1618507012XwjWZ.png)
Jamie Broadbent
RBS International - The Royal Bank of Scotland International
Head of Digital, Innovation & Design