- Discuss how artificial intelligence is changing the banking sector.
- Learn how to turn the customer experience of your company, into the most important asset.
- Debate the difference between greenwashing and green marketing.
- Discuss with an expert if banks are metaverse ready.
- Explore the topic of payments innovations across the globe.
- Join us on Innovation Route with CaixaBank
Speakers
![profile picture of Sarp Demiray](https://www.qorusglobal.com/storage/contact/screenshot-2021-10-04-at-165943-1633359750WTGCq.png)
Sarp Demiray
European Merchant Bank UAB
CEO
![profile picture of Carolina Hernández Coderch](https://www.qorusglobal.com/storage/contact/ch-photo-1664268357LLIaZ.jpg)
Carolina Hernández Coderch
CaixaBank
CX Director
![profile picture of Albert Mundet](https://www.qorusglobal.com/storage/contact/perfil-albert-mundet-16641258134wzUl.jpeg)
Albert Mundet
FC Barcelona
Director of Innovation, GM Barça Innovation Hub
![profile picture of Seán Jevens](https://www.qorusglobal.com/storage/contact/sean-jevens-bb-16690590718cLAN.jpg)
Seán Jevens
Allied Irish Banks
Chief Digital Officer
![profile picture of Hannah Moisand](https://www.qorusglobal.com/storage/contact/hannah-moisand-1618507052-1618507052BJxGR.png)
Hannah Moisand
Qorus
Head of Content & Strategic Partnerships
![profile picture of Antoni Ballabriga](https://www.qorusglobal.com/storage/contact/photo-tb-1647503866NrGqS.jpg)
Antoni Ballabriga
BBVA
Global Head of Responsible Business
![profile picture of Clotilde Bouchet](https://www.qorusglobal.com/storage/contact/clotilde-bouchet-1641228806WG4nB.png)
Clotilde Bouchet
Qorus
Community leader
![profile picture of Gonzalo Gortázar](https://www.qorusglobal.com/storage/contact/85-bis-16687615375CzM5.jpg)
Gonzalo Gortázar
CaixaBank
Chief Executive Officer
![profile picture of Andy Fuchs](https://www.qorusglobal.com/storage/contact/1517344815074-1666858419eoNzw.jpg)
Andy Fuchs
Toyota Mobility Foundation
General Manager
![profile picture of Marc Caparros Chicon](https://www.qorusglobal.com/storage/contact/marc-1648737299G0LoY.jpg)
Marc Caparros Chicon
CaixaBank
COE UX Director
![profile picture of Marta Leach Cucurella](https://www.qorusglobal.com/storage/contact/marta-leach-1618506925-1618506925sOQDx.png)
Marta Leach Cucurella
CaixaBank
Omniexperience Manager
![profile picture of Ignacio De Orue Monteverde](https://www.qorusglobal.com/storage/contact/picture11-1668154151EwpvI.jpg)
Ignacio De Orue Monteverde
imagin (CAIXABANK)
Product Leader
![profile picture of Clemens Müller](https://www.qorusglobal.com/storage/contact/Clemens_Müller1668775000.png)
Clemens Müller
George Labs
Tribe Lead
![profile picture of Andrew Walker](https://www.qorusglobal.com/storage/contact/andrew-140920-nano-00675-16686723175JDqr.jpg)
Andrew Walker
Nano Home Loans
Co-Founder and CEO
![profile picture of Anna Hannem](https://www.qorusglobal.com/storage/contact/hannem-1668758309sHvc0.jpeg)
Anna Hannem
SCOTIABANK GROUP
Director, Data Ethics & Use
![profile picture of Monica Correia](https://www.qorusglobal.com/storage/contact/monica04-small-16693790463TWPo.jpg)
Monica Correia
NiCKEL
CEO Nickel Spain
![profile picture of Frederic Porta](https://www.qorusglobal.com/storage/contact/frederic-porta-1669645784uHJpl.jpg)
Frederic Porta
TNP Consultants
Director of Innovation, Data & Digital
Institutions
![Logo of CaixaBank](https://www.qorusglobal.com/storage/account/caixabank-logo-1665586515A4a0h.png)
![Logo of FC Barcelona](https://www.qorusglobal.com/storage/account/fc-barcelona-crestsvg-1663664108iju0S.png)
![Logo of European Merchant Bank](https://www.qorusglobal.com/storage/account/embank-logo-1665586269m0SxQ.png)
![Logo of Allied Irish Banks](https://www.qorusglobal.com/storage/account/aib-group-1618506301-1618506301vb9Vs.png)
![Logo of McKinsey & Company](https://www.qorusglobal.com/storage/account/mckinsey-logo-16655858000rYJ0.png)
![Logo of BBVA](https://www.qorusglobal.com/storage/account/bbva-logo-900x269-1631113395EtWy2.png)
![Logo of imagin (CAIXABANK)](https://www.qorusglobal.com/storage/account/imagin-1618506439-16185064395DUlA.png)
![Logo of Capgemini Financial Services (France)](https://www.qorusglobal.com/storage/account/capgemini-financial-services-france-1618506633-1618506633KWqDg.png)
![Logo of Santander Consumer Bank Poland](https://www.qorusglobal.com/storage/account/santander-logo-1667472699uVs5M.png)
![Logo of TNP Consultants](https://www.qorusglobal.com/storage/account/TNP_SIGNATURE_RVB_288dpi.png)
![Logo of Toyota Mobility Foundation](https://www.qorusglobal.com/storage/account/tmfb956108a-1666858175ZSZns.png)
![Logo of OTP Bank](https://www.qorusglobal.com/storage/account/1200px-otp-bank-logosvg-1631706043TBiX9.png)
![Logo of Millennium BCP](https://www.qorusglobal.com/storage/account/logo_mbcp.png)
![Logo of ebankIT](https://www.qorusglobal.com/storage/account/logoebankit-2020-main-horizontal-3-1668436431ulV5x.png)
![Logo of Raiffeisen Bank Austria](https://www.qorusglobal.com/storage/account/raiffeisenbank-logo-1666876600Yc7sk.jpg)
![Logo of BPER Banca](https://www.qorusglobal.com/storage/account/gruppo-bper-1618506298-1618506298gYvfp.png)
![Logo of Compte-Nickel](https://www.qorusglobal.com/storage/account/nickel-logosvg-1667833405AXepb.png)
![Logo of Novobanco](https://www.qorusglobal.com/storage/account/microsoftteams-image-1668435215qDhSd.png)
![Logo of livi bank](https://www.qorusglobal.com/storage/account/livi-1664791760pgd1w.png)
![Logo of Nano Home Loans](https://www.qorusglobal.com/storage/account/download-1668672081AqduM.png)
![Logo of George Labs](https://www.qorusglobal.com/storage/account/screenshot-2022-11-17-at-123555-1668684986l7Wsu.png)
![Logo of Vacuumlabs](https://www.qorusglobal.com/storage/account/vacuumlabs-logo-horizontal-rgb-1669386464hB8NZ.png)
Innovation Route
Agenda
Why Attend
![](https://www.qorusglobal.com/storage/event/innovation-1663941565nc9Li.png)
Metaverse Case Study
![](https://www.qorusglobal.com/storage/event/best-practices-1664186034p2e7Y.png)
Lessons from Failures - with Banking Innovators
![](https://www.qorusglobal.com/storage/event/community-1663941602PUhzI.png)
Sustainability, Open Finance, Digital Reinvention Open Meet-ups
![](https://www.qorusglobal.com/storage/event/speakers-16639416386ZpDb.png)
Global Experts Speakers from Financial Industry and Out-of-Industry
![](https://www.qorusglobal.com/storage/event/site-visit-1663941785n8lVY.png)
Guided Innovation Route with CaixaBank
![](https://www.qorusglobal.com/storage/event/noun-movie-ticket-1614521-1664349077AUwHp.png)
A Free Access to the Cosmo Caixa Science Museum
Innovation Route Details
![](https://www.qorusglobal.com/storage/event/caixabank-logo-1664434254Pmn1V.png)
Innovation Route
A tour of the last and most innovative CaixaBank's spaces designed for improving customer and employee experience. You will get the full picture and experience different fractures of the innovation projects. CaixaBank's Executives will be your guides. So, do not hesitate to join the Tour and get inspired!
![](https://www.qorusglobal.com/storage/event/imagin-cafe1-16643541898B9R8.jpg)
imaginCafé
A 1,200-square-meter space located in the heart of Barcelona that was born with the aim of becoming a place of reference for millennials, and which will serve to increase the customer base and link current ones with advantages and discounts on restaurants and activities inspired by the values of the imagin brand.
![](https://www.qorusglobal.com/storage/event/insight-center-16662518197SCxE.jpg)
Insights Center
CaixaBank's center for integrating customer perceptions into business decision-making. As a knowledge hub on the omnichannel user experience, it provides valuable insights to place people at the center of the CaixaBank experience.
![](https://www.qorusglobal.com/storage/event/all-in-one1-1664354112hPcWt.jpg)
All In One
CaixaBank’s flagship branch to cover all CaixaBank customer segments applying a personalized service with the latest technology at the customer’s service. The largest banking branch in Europe.
CosmoCaixa Barcelona
Practical information
Venue
Hotel Suggestions
You can find hotel suggestions with proximity to the conference venue here.
Site Visit Tour
The Innovation Route - CaixaBank's executives will guide you through their inspiring projects - Insights Center, All In One and imaginCafé.