Overview
The founding vision for CVA was to create a consulting firm that retained the agility and culture of a small firm, while being able to operate at the highest levels with major global clients, based on the overarching principle that all value ultimately comes from the end customer.
We believe that a business thrives if it continually creates more and more value for its customers through the strategies it follows, the products and services it sells, and the way it organises its operations.
We also believe that, in markets undergoing disruption, understanding what customers really value provides a crucial anchor when decisions with long-term consequences must be taken in the face of considerable uncertainty.
As a result, a deep understanding of what customers value is at the heart of everything we do and shapes the way we think.
Over the last three decades, CVA has grown from a start-up with only 3 office locations to a mature global business with 16 offices around the world, but remains true to this original customer-centric vision.
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Our latest content
Our latest content
Mobility first for bankers and insurers
Mobility has become a priority for Qorus members whether they are bankers or insurers. That's why Qorus dedicates different events...
All change: Here’s how financial services firms can keep pace with the fast-moving mobility sector
A new generation of mobility services is upending the traditional automotive industry. Specialists from financial services firms reveal how best...
The coming automotive revolution shifts focus onto services
Services, not the sale of vehicles, will soon deliver the bulk of profits in the automotive industry. Companies working in...
Massive, different, urgent: how six forces triggered the mobility revolution
The mobility revolution and the rise of flexible, easy-to-use transport solutions that encourage the usage rather than ownership of vehicles...
EV boom is opening three lucrative markets for financial services firms
The rapid shift to electric vehicles (EVs) is upending the global automotive industry. And financial services firms need to move...
Insurers eye partners for the mobility shake-down
Insurance companies around the world are teaming up with mobility service providers to offer consumers a host of more flexible...
Our events
The future of mobility in financial services
Join the inaugural event of our Mobility community, which will explore how mobility is set to shape the future of financial services. This exclusive event is made possible through our partnership with CVA.
From owning vehicles to using vehicles: growing financing needs
The traditional model of car ownership is rapidly evolving, as consumers seek greater flexibility and convenience in their transportation choices. Usage-based models offer a new way of accessing cars without the costs and responsibilities of traditional ownership. Sharing economy also represents a significant challenge for financial institutions. As the shift towards using rather than owning cars accelerates, traditional financing and insurance products may become less relevant.
Revolutionizing the auto industry: exploring the transformative effects of distribution changes on financing, insurance, and leasing
The automotive sector is experiencing swift changes, largely propelled by technological advancements, evolving consumer preferences, and emerging business strategies. It is vital for financial institutions to comprehend and respond to these transformations - as new distribution models arise, new financing and insurance prospects, as well as potential risks, emerge.
Powering the future: the impact of electric vehicles on mobility and finance partnerships
What role do collaboration and innovation play in successfully navigating the transition to electric vehicles, and how can they help to harness the potential benefits for all stakeholders involved?
Insuring the future of mobility: the importance of partnerships in a rapidly evolving landscape
Future position of insurance in mobility will be shaped by ongoing technological advancements, changing consumer behavior, and evolving regulatory frameworks. One of the key roles of insurance in mobility will be to provide coverage for new and emerging risks associated with the use of new technologies, such as autonomous vehicles and electric vehicles.