The end of insurance as we know it: Fidelidade

Digital Reinvention
Q+
11/01/2021 Interview
Sérgio Carvalho, Head of Marketing at Fidelidade, chronicles how experimentation and customer-centricity have been at the heart of serving customers for more than 200 years.

Want to keep reading?

Become a Qorus member to get access to all our insights

Related news & insights

Digital Reinvention
02/10/2024 Article

The story of continuous business evolution

Fatih Ogun, Head of Strategy at Akbank, explains how a continuous culture of innovation based on small, steady enhancements can...

Insurance
02/10/2024 News

Manulife leads the way in Generative AI to boost productivity and customer experience

Manulife announced a major leap in AI integration, beginning with its rollout in Singapore.

Insurance
30/09/2024 News

Cyber scams erode consumer trust in digital payments

A new global survey by Chubb reveals the growing impact of cyber scams on consumer trust in digital payments.

Insurance
30/09/2024 Video

How to measure the success of innovation?

How do you measure the feasibility and viability of a solution? What are the right KPIs?

Insurance
30/09/2024 News

AXA Prévention hosts pop-up event to raise awareness of everyday risks

This free and accessible space will offer an engaging experience, where visitors can participate in games and quizzes to learn...

Insurance
30/09/2024 News

AXA launches innovative heatwave parametric insurance in Hong Kong

AXA’s new insurance product is designed to offer flexible protection during these high-risk summer months.

Embedded Insurance
27/09/2024 Interview

NewTech Friday: hepster – Simplifying insurance

Hanna Bachmann is Co-Founder and Chief Revenue Officer (CRO) at hepster, a German insurtech firm that offers embedded insurance solutions...

Insurance
26/09/2024 Video

Driving innovation at PZU: Transforming a 220-year-old insurance company

Marcin Kurczab, Director of Innovation at PZU, discusses the company's journey toward innovation.