Neobanks and the next steps: MoneyLion

Digital Reinvention
Q+
26/03/2025Interview

More than just a simple neobank, MoneyLion is a top financial marketplace and ecosystem in the United States with more than 20 million customers. Boris Plantier from Qorus talked to Dee Choubey, Co-Founder and CEO of MoneyLion, to learn more about them and their future plans.


The demographics of neobank users are often surprising; it is not only young people who are signing up, but also older age brackets. What is the standard profile of your target customer? What has been key to your customer acquisition success?

With over 20 million users, MoneyLion’s core audience represents Americans across all demographics, offering a broad reflection of the U.S. population. What sets MoneyLion apart is that it’s more than just a neobank – our marketplace-first approach and expansive distribution network allow us to reach consumers of all ages and financial backgrounds.

At the heart of our customer acquisition success is personalization – ensuring the right consumer connects with the right product at the right time. Through our marketplace, users can seamlessly access a diverse range of financial solutions, whether from MoneyLion’s own offerings or one of our 1,300+ third-party providers. This tailored approach empowers consumers to make informed financial decisions that suit their unique needs.

MoneyLion goes beyond the traditional neobank model by creating a fully integrated digital financial ecosystem. By combining highly personalized solutions with engaging content, we’re redefining how financial products are discovered, accessed, and managed – delivering value to both consumers and financial institutions alike.

Want to keep reading?

Become a Qorus member to get access to all our insights

Related news & insights

07/05/2025Article

How UOB is future-proofing its workforce – One career at a time

From AI training to retirement prep, United Overseas Bank (UOB) is making bold investments in its people. The Singapore-based bank...

Digital Reinvention
06/05/2025Interview

Further Insights: The shift from branches to bots in Turkish banking

Meral Ahu Karageyim, senior researcher at Bogazici University Center for Applied Research in Finance (CARF), in collaboration with her co-author...

Digital Reinvention
06/05/2025News

Revolut just took aim at telcos — and this could redefine the fintech playbook

With unlimited domestic calls, texts, and data, plus a 20GB roaming allowance across Europe and the U.S., this move could...

Digital Reinvention
06/05/2025News

PayPal’s boldest bet yet: Going head-to-head with cash in German retail

"Better Than Cash" isn’t just a slogan—It’s PayPal’s new retail strategy

05/05/2025Interview

At work with Vlastimir Vuković

Vlastimir Vuković, Chief Executive Officer and President of the Executive Board at NLB Komercijalna banka, shares with Boris Plantier of...

Digital Reinvention
05/05/2025News

Commerzbank’s AI avatar “Ava” redefines customer engagement

Ava isn’t just another chatbot — she’s a human-modeled, conversational assistant designed to provide instant, 24/7 support, blending the convenience...

Digital Reinvention
05/05/2025News

NatWest introduces family-backed mortgage to boost first-time buyer affordability

Family-backed lending meets strategic affordability shifts in a move that could rattle competitors.

Digital Reinvention
03/05/2025News

ANZ goes password-free: The first Aussie bank to kill logins as you know them

Australia’s first password-less web banking platform promises easier logins and tougher fraud protection.