Standard Chartered introduces AI-powered FX insights to enhance client experience

Digital Reinvention
18/02/2025News

Standard Chartered has launched an industry-first AI-powered video column, the “Standard Chartered Wealth Management FX Intelligent Expert”, to provide clients with real-time foreign exchange (FX) market insights. Developed in collaboration with LSEG (London Stock Exchange Group), this cutting-edge initiative reinforces the bank’s leadership in digital-first wealth solutions.

The AI-powered tool transforms insights from the Daily Market Navigator, a publication by Standard Chartered’s Global Chief Investment Office, into dynamic, one-minute video summaries. These videos incorporate AI-driven summarization, translation, and voiceover narration, making complex FX trends more accessible to investors.

Debuting in Mainland China in December 2024, the service will expand to Singapore, Hong Kong, and Taiwan in the coming months.

Bridging the gap for investors in FX markets

Foreign exchange is a crucial aspect of diversified asset allocation, but its fast-changing nature makes it difficult for investors to keep up. The Standard Chartered Wealth Management FX Intelligent Expert provides timely, digestible, and interactive updates, enabling clients to make well-informed trading decisions.

The AI-powered insights offer significant advantages:

• Faster Market Analysis: AI-generated content delivers instant updates on FX trends.

• Scalability and Accessibility: On-demand videos make complex data easier to understand.

• Enhanced Client Experience: The service improves engagement through visually compelling insights.

AI and digital innovation in wealth management

This latest initiative underscores Standard Chartered’s broader commitment to AI-driven financial advisory. Samir Subberwal, Global Head of Wealth Solutions, Deposits, and Mortgages, emphasized the bank’s mission to provide personalized, high-quality FX insights.

“Our partnership with LSEG enables us to convert expert market intelligence into AI-powered videos, allowing clients to access crucial FX insights anytime, anywhere,” said Subberwal.

Sneha Manohar, Head of Strategic Accounts, APAC, LSEG, added: “This collaboration demonstrates how AI can revolutionize financial services, offering investors intuitive and efficient tools to navigate the dynamic FX market.”

With AI-driven wealth management solutions gaining traction, Standard Chartered continues to set the benchmark for digital innovation in global banking.

Related news & insights

ESG
20/03/2025News

Citi Private Bank expands philanthropy advisory solutions in Asia

These solutions, led by the bank's Global Family Office Group, are designed to complement its existing wealth management and philanthropy...

17/03/2025News

CaixaBank to train over 30,000 employees in senior customer service

CaixaBank has announced a large-scale training initiative to enhance customer service for elderly clients. More than 30,000 employees will undergo...

Digital Reinvention
14/03/2025News

Commonwealth Bank expands AI partnership with Anthropic

This collaboration is set to enhance CBA’s AI capabilities, aiming to improve customer experiences while maintaining a strong focus on...

12/03/2025Article

Transforming customer engagement in banking: Trends for 2025 and beyond

To remain relevant in 2025 and beyond, banks must focus on nuanced customer segments, tap new engagement channels, and build...

ESG
12/03/2025News

CaixaBank expands sign language video interpretation service nationwide

This initiative aims to improve accessibility for individuals with hearing impairments, allowing them to receive financial information through a real-time...

Digital Reinvention
11/03/2025Article

Qorus and Infosys Finacle launch the 2025 edition of the banking innovation awards

Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys, and Qorus, a global association of banks and insurance...

Digital Reinvention
11/03/2025News

Lloyds Banking Group secures patent for cybersecurity innovation

Lloyds Banking Group has received its first-ever patent for a cybersecurity innovation designed to enhance threat detection and reduce false...

Insurance
11/03/2025News

Ping An expands travel benefits with SmartDelay for Hong Kong customers

China Ping An Insurance (Hong Kong) has introduced new travel benefits for its online travel insurance customers through a partnership...