Financial Innovation Spotlight: November 2024 edition

Digital Reinvention
28/11/2024Article

The kaleidoscope of financial services is constantly shifting, as banks, insurance companies and fintechs seek new and innovative ways to meet the evolving needs of their customers. The aim: to renew themselves, stand out from the competition, improve the customer experience and journey, and even create new sources of revenue.

In the seventh edition of the Financial Innovation Spotlight, we spotlight five initiatives that caught our eye over the past month. Join us on a global innovation journey starting in Australia, where the Commonwealth Bank of Australia is transforming its distribution network into an owned-media network. Next stop: Jordan, where Arab Bank is integrating flight ticket sales into its mobile app. We then head to Hong Kong for a glimpse of Hang Seng Bank’s new senior-friendly and pet-friendly branch enhancements. Back in France, we check out La Banque Postale’s pilot voice-enabled card for visually impaired customers. Finally, we wrap up our tour in Singapore, where Revolut is making waves with its innovative way of offering cards: a vending machine on a university campus.

Want to keep reading?

Register for free to access Qorus freemium content

Digital Reinvention community

With Qorus memberships, you gain access to exclusive innovation best practices and tailored matchmaking opportunities with executives who share your challenges.

Related news & insights

28/05/2025Article

Rethinking banking's physical frontier

How banks can successfully modernize their branch networks by implementing a strategic balance of physical and digital elements.

SME Banking
27/05/2025News

Crédit Coopératif in talks to acquire Anytime, expanding digital services for SMEs and nonprofits

Strategic move to scale digital banking for professionals and associations.

Digital Reinvention
26/05/2025News

CaixaBank unveils Generation + to support Spain’s aging population

New suite of services focuses on retirement planning, elder care, and financial well-being.

Digital Reinvention
26/05/2025News

Sumeria introduces interactive calendar and smart spending insights in app update

French mobile bank adds visual tools, merchant tracking, and personalized account details.

26/05/2025News

Lloyds Premier: A new offering for the financially established

Integrated perks, lifestyle benefits, and financial tools in one account.

Digital Reinvention
25/05/2025News

BBVA unveils redesigned banking app with AI and personalized tools

The update introduces a native codebase designed for scalability across all markets, an overhauled visual identity, and a suite of...

Digital Reinvention
22/05/2025Article

Innovation of the Month: Millennium bcp’s Corporate Homebanking Platform

The Banking Innovation of the Month award for May goes to Millennium bcp’s Corporate Homebanking platform, a practical, user-driven solution...

Digital Reinvention
22/05/2025News

Openbank surpasses 100,000 U.S. customers in just six months

Just six months after launch, the platform has attracted more than 100,000 customers, signaling notable momentum as the bank builds...