Banks need to revamp their onboarding processes to strike the right balance between regulatory compliance and delivering a seamless client experience. Lengthy procedures often result in client frustration and missed business opportunities. By embracing FinTech-inspired efficiencies, personalizing client interactions, and prioritizing clear communication, banks can turn onboarding into a strategic asset. This approach not only meets regulatory standards but also builds client loyalty and fosters long-term relationships, leading to improved outcomes for both banks and their clients.
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