Anna Clarving, Regional Business Development expert at Chubb, underscores the company's commitment to extending coverage across all modes of urban and short-distance travel. Chubb proactively adapts to this evolution by shifting its focus from vehicles to users. This customer-centric approach not only improves retention rates but also unlocks additional revenue opportunities through various customer touchpoints.
Furthermore, Chubb utilizes real-time mobility data to craft personalized insurance products for the dynamic new mobility industry. Anna highlights Chubb's strategic partnership with Grab in Southeast Asia, seamlessly integrating Grab's ecosystem with Chubb's insurance expertise. This collaboration enhances the overall mobility experience while providing comprehensive coverage for users in the region.