Barry Ferguson
Wealth One Bank of Canada
Chief Operating Officer
Barry Ferguson, the Chief Operating Officer of Wealth One Bank of Canada, discusses various aspects of the bank's operations and customer service strategies in an interview for the Qorus-Avanade report titled Balancing human and digital: Are banks losing touch with customers?
What are your roles and responsibilities in the bank?
As Chief Operating Officer, I have responsibility for the Bank’s strategic direction and leadership of the day-to-day operations of the business, including marketing, business development, operations, and IT divisions.
