Further Insights: Pravex Bank - Banking in wartime

Digital Reinvention
06/02/2023Interview

Andrea Urgolo is Chief Innovation & Digital Transformation Officer at Pravex Bank, the Ukrainian subsidiary of IntesaSanpaolo. Almost a year after the beginning of the conflict between Russia and Ukraine, he gives us his testimony about his experience and his job as a banker in a time of very serious crisis, and tells us about the incredible achievements of Pravex Bank in coping with such a complicated situation.

When a country is affected by war, as is currently the case in Ukraine, what are the main customer needs?

Well, wars come in many forms, from a skirmish to a localized conflict to a full-scale invasion like the one in Ukraine we all are facing now.

After the initial shock at such unexpected and unprovoked aggression, all citizens of Ukraine had to face a number of issues, from purchase of essential goods, to protection of their savings, to supporting friends and family who are in distress. 

All these activities which are part of basic financial needs in peace times have become overnight extremely difficult if not impossible in some areas of the country. Just think how a simple cash withdrawal can become a dangerous adventure while rockets fly around you…

Want to keep reading?

Register for free to access Qorus freemium content

Digital Reinvention community

With Qorus memberships, you gain access to exclusive innovation best practices and tailored matchmaking opportunities with executives who share your challenges.

Related news & insights

Innovation Awards Hub
28/07/2025Interview

ERGO wins gold for ERGO GPT: A workforce transformation success story

At the Qorus-NTT DATA Innovation in Insurance Awards 2025, German insurer ERGO won gold in the Workforce Transformation category for...

Insurance
24/07/2025Article

Embracing AI disruption in the insurance industry: Insights from Qorus Reinvent Forum Warsaw

This event provided a platform for thought leaders to share their insights on how AI is reshaping our workforce, technology,...

Digital Reinvention
23/07/2025Article

Financial Innovation Spotlight – July 2025

Each month, Patrice Bernard unpacks and analyzes the latest emerging trends shaping the financial services landscape, offering his unfiltered commentary...

22/07/2025Interview

At work with Edward Rebane

Edward Rebane is Chief Retail Officer and Member of the Management Board at Citadele Bank. He’s always on the move,...

Mobility
17/07/2025Article

Capital One’s big bet on the future of mobility

Mobility isn’t just about getting from point A to point B—it’s a gateway to opportunity. In the US, where access...

Insurance
15/07/2025Interview

At work with Ahmet Yaşar

Ahmet Yaşar, Insurance Group Head at Maher Holdings and Vice President of Insurance Association of Türkiye, talks to Qorus’ Boris...

Digital Reinvention
09/07/2025Article

Driving a new era of financial crime prevention through AI-powered insights and data analytics

In 2024, banks spent around US$206 billion on financial crime compliance, yet up to US$2 trillion is still laundered globally...

Insurance
08/07/2025Interview

At work with Gaurav Saxena

Gaurav Saxena is Chief Distribution Officer – Bancassurance at Aditya Birla Sun Life Insurance. He speaks with Boris Plantier from...