Innovating finance: empowering Indonesia's leading bank with Qorus

Member presentation and their challenges 
 
One of Indonesia’s leading and most innovative banks, and a Qorus member, has consistently demonstrated a commitment to excellence and innovation. As a prominent player in the financial industry, they actively seek to stay ahead of the curve by engaging in global, regional, and community initiatives. However, navigating the evolving financial landscape and addressing the diverse needs of its customer base, including the growing Gen Z segment, presents ongoing challenges. 
 
Solutions implemented 
 
To support this member in overcoming these challenges and maintaining its leadership, Qorus organized two expert-led briefings on payments and small and medium-sized enterprises (SMEs). These sessions were delivered by Qorus Senior Advisors, who shared global best practices and insights. Over the years, Qorus has consistently provided in-house briefings on a wide range of topics, facilitated by our network of global experts. 
 
In addition to these briefings, the bank employees actively participated in a member-to-member session focused on cybersecurity and seamless, secure payments. This session facilitated valuable knowledge exchange among peers, further enhancing this bank’s capabilities in these critical areas. 
 
Results achieved 
 
This member’s active participation in these initiatives has yielded significant results. The bank’s exceptional innovations and contributions have been recognized through prestigious regional awards, highlighting its leadership in the financial sector. The insights gained from Qorus briefings and peer-to-peer sessions have empowered our member to enhance its innovation strategies, resulting in more effective solutions and services. 
 
These collaborative efforts have also helped this institution anticipate and address the evolving needs of Gen Z, a key demographic in Indonesia’s emerging market. By staying attuned to global best practices and fostering a culture of continuous learning, the member has strengthened its position as a transactional leader in the Indonesian banking sector. 
 
Collaboration next steps 
 
Looking ahead, Qorus will continue to play a pivotal role in supporting this member’s innovation journey. We will maintain our focus on providing tailored insights and facilitating peer-to-peer learning opportunities to help this institution anticipate and meet the needs of Gen Z and other emerging market segments. This ongoing collaboration will ensure that our member remains at the forefront of financial innovation, driving long-term growth and maintaining its leadership in Indonesia.