Member presentation and their challenges
One of Turkey's most innovative banks, a proud Qorus member since 2014, has a tradition of hosting an annual innovation week in the last quarter of each year. This event is designed to boost internal awareness about innovation through speeches and panel discussions, providing a broad spectrum of insights and knowledge from global sources to various teams within the bank. Traditionally held in person, the pandemic necessitated a shift to a virtual format. The organizing team aimed for diversity in innovation approaches, expertise, and best practices, and this year, they invited Qorus senior advisors to contribute their insights on selected topics.
Solutions implemented
Leveraging Qorus' extensive network of experts and advisors, we curated two impactful briefings for the bank's innovation week. The first was titled "Transforming the Customer Journey and CX to the Digital Age in the Post-COVID-19 World," and the second focused on "Digital/Cashless Payments in the New Post-COVID Environment."
Delivered by Qorus Senior Advisors, these sessions enriched the event with a global perspective and showcased best practices from the Qorus Innovation Portal, which features over 6,000 projects in banking and insurance innovation.
Results achieved
The innovation week benefited immensely from hosting these two exceptional briefings. Employees from various levels and departments within the bank gained exposure to the latest trends and innovative ideas from a global viewpoint. This experience encouraged the participants to think beyond their daily routines, fostering a broader and more innovative perspective in their approach to projects, tasks, and activities.
Collaboration next steps
Building on the success of these sessions, Qorus has continued to provide in-house briefings to this esteemed member on a wide range of topics, facilitated by our global network of experts. These sessions are seamlessly integrated into the innovation week or held as standalone events, ensuring ongoing support and enrichment for the bank's innovation initiatives.
