APAC Innovator of the Year
Customer Experience
Gold

SocialPay and SocialPay Junior digital wallet
Do you know how easy it is to pay all your payments using just one application? With SocialPay, you can...
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Cross-border DuitNow QR with MAE
Cross Border QR by MAE has revolutionalized cashless payment by enabling seamless, cheaper, and faster transactions for travellers to Singapore,...
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HSBC Gold Token
HSBC Gold Token is the first ever tokenized real world asset from a bank for retail investors. Unlike some common...
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Gold

Transformative Journey towards Financial and Digital Inclusion for the Underserved Population
An initiative focused on increased participation and prosperity of the relatively underserved communities like CMSMEs or the rural women in...
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RCBC Diskartech
RCBC DiskarTech is the world’s first multi-lingual financial inclusion super app in the vernacular Tagalog-English or Taglish and Cebuano that...
Read moreNew Ways of Working
Gold

AIA One--Reimagining the sales agent experience at AIA Thailand
In the past 12 months, AIA Thailand was able to retrofit 30 agency legacy apps into ONE enterprise-level platform called...
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Internal introduction of generative AI app (Aflac Assist)
Introduced a generative AI app which can be used in a secure environment with various risk controls. Created 3 apps...
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Robotic Precision for APOS Production Efficiency and Better Workplace
Promote BCA Operation Values: Better, Cheaper, Faster, and Safer environment for sustained economic
Read moreOperational Excellence
Gold

Fraud Prevention using Machine Learning – Transaction Risk Monitoring
Real Time ML Fraud is an advanced machine learning-powered fraud scoring engine. It detects fraud by scoring each card transaction...
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CIT Optimisation Excellence in Cash Management and ATM Operations
DBS’ state-of-the-art Cash-in-Transit (CIT) fleet and ATM network ensure cash is transported securely and is readily available. Thanks to our...
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Westpac SaferPay
An Australian-first innovation Westpac SaferPay alerts customers to potential scams through questions presented for new payments detected to have high...
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