Connected Ecosystems & Marketplaces
Innovative practices that give rise tonew business models, scalable end-to-end value propositions that capitalize on the power of partnerships, platforms and the Internet of Things. Innovations, diversification opportunities and ecosystems may reach beyond the traditional boundaries of insurance, and may be submitted by incumbents, specialized players and other new competitors.
Gold
The New Discovery Health App and Health Ecosystem
The Health App is a centralised hub for all healthcare needs, elevating patient-provider interactions. Features include Get Care for virtual...
Read moreSilver
Chubb’s B2B2C E-Commerce Digital Insurance
Chubb’s bespoke e-commerce digital insurance portfolio and end-to-end customer experience provides assurances that consumer transactions and businesses will be protected...
Read moreBronze
Lumi - Future-Ready Digital Health Ecosystem
Introducing Lumi, your holistic health companion. Seamlessly guiding you through every step of your health journey, you can now effortlessly...
Read moreGlobal Innovators
Insurtech
The creation and/or application of innovative technology that substantially enhances the customer experience and/or develops new sources of value for insurers. This category is reserved for insurance start-ups and spin-offs, and technology firms targeting the insurance industry. Innovations must be stage-one funded, have a market release proposition, and/or have completed a successful market proof of concept.
Gold
Cover Extender
Middle and low income customers have a great need for life insurance - but simply can't afford it every month....
Read moreSilver
SWINZ, the first All-In-One Spotify insurance for the new generations of consumers
SWINZ is more than an insurtech: it enables the broker in the realm of the new generations with a new...
Read moreBronze
MOVERTI
MOVERTI ensures the mobility of people, no matter what means of transport they use.
Read moreProduct & Service Innovation
Innovations that significantly enhance, extend or replace the traditional offer, creating new profit pools by serving new customer segments or existing segments in new ways, and entering or creating new markets typically beyond the reach of insurance players.
Gold
CARA: Transforming Irish Life's Claims Experience through Leading-Edge AI Innovation
Presenting CARA, a revolutionary Claims AI Reasoning Assistant by Irish Life, a game-changer in the insurance industry. With its cutting-edge...
Read moreSilver
VidaCaixa MyBox Jubilación
New, innovative & unique, MyBox Jubilación integrates three extraordinary products of savings & protection in one solution to guide our...
Read moreBronze
MetLife 360Health
MetLife’s 360Health solution helps customers manage critical illness through high-tech, high-touch services. Covering the five stages of the health journey,...
Read moreRe-imagining the Customer Experience
Innovations that significantly enhance the way companies engage with customers. These new approaches create value through, for example, seamless and personalized experiences across physical and/or digital channels, new customer management models, artificial-intelligence-driven advice, and innovative management of customer loyalty and satisfaction.
Gold
Speak human, not insurance. Using WhatsApp and AI to redefine the future of claims
Imagine filing a claim with just your phone in just 5 minutes. Reshaping the claim customer journey we’ve built a...
Read moreSilver
Santalucía VoC: Advanced Customer Sentiment Detection
Experience excellence: Our AI-powered VoC platform proactively detects issues and patterns, swiftly resolving them through our Close the Loop team,...
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Secure Your Card Debts Seamlessly Embedded
The Aksigorta Credit Card Unemployment Insurance product is embedded into the credit card application screen on Akbank Mobile, providing customers...
Read moreSocial, Sustainable & Responsible
Innovations that advance Insurance’s social purpose and its commitment to being a good corporate citizen and a true ally of its customers.
Gold
Generali Protect Me
As a personal weather alert system, the Generali Protect Me App enables users to protect themselves, their loved ones and...
Read moreSilver
Ddwaliro Care
Medical bills is the largest cause of poverty in sub-Saharan Africa with vast segments of the population driven into poverty...
Read moreBronze
Zurich Recicla
Zurich Recycles is a set of initiatives aimed at recycling the large volume of salvaged goods as well as waste...
Read moreWorkforce Transformation
Innovations that successfully bring together people, culture, leadership, organization and technology, enabling the insurer to realize the full potential of the human and machine workplace.
Gold
Avatar Coach - A New Character-Driven Training Experience
Avatar Coach transforms training with immersive scenes, featuring customizable avatars powered by a Large Language Model. It tailors dialogues to...
Read moreSilver
Executive Master «Futuro Agente»
The Executive Master program offers a unique opportunity to our Agents to gain entrepreneurial skills. Through comprehensive business management education...
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INside
INside is the internal innovation program of Grupo Ageas Portugal, where employees can develop their own ideas to be implemented...
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