Customer Analytics and Big Data
Gold

Customer Dialogue Analytics
A new analytics approach with the aim to monitor and stimulate actions about overall relationship and selling activities in branches.
Read moreDigital and Mobile Excellence
Gold

New mBank
Virtual branch providing common services and personalize advertising messages oriented to propose the next best product
Read moreGlobal Innovator
Most Disruptive Innovation
Gold

Omni-channel solutions incorporated into state of the art online banking platform
Videochat, contextual online advisory, real-time event driven marketing, simplified purchase processes.
Read moreMultichannel and Customer Experience Management
Gold

Direct Banking
Remote personal advisors to meet the needs of Nordic banking customers, traditionally more addicted to digital channels but with need...
Read morePhysical Distribution
Responsible Business
Gold

Financially fragile loan holder prevention program
A new program to anticipate loan holders’ budget problems before their financial situations become too difficult, offering them helpful advice,...
Read moreGold

CashVille Kidz
A nationwide early financial education programme that inculcates good money management habits and empowers the younger generation to be financially...
Read moreSales Effectiveness
Gold

Hana N Cyber
An internet/mobile product sales model that strategically integrates on/offline channel and acquires new customers.
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