Innovative trends in retail banking 2019: The return of the human element

in partnership with

Accenture

Logo of Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions...

View more
premium
Q+
13/06/2019Study
The Banking Innovation Awards is a joint initiative from Accenture and Efma introduced in 2012 to identify and appraise the most innovative projects in Retail Banking at global level. The sixth edition of the program, with its closing ceremony held in Lisbon has proven once again to be “the place to be” for banks looking for showcasing their most innovative projects, networking and benchmarking with their peers and taking inspirations to further evolve their innovation agenda.
But a closer look at the competing projects unveils something more: the program turned to be a powerful asset for innovation lovers and industry analysts. With more than 180 banks competing and ~420 innovations collected at worldwide level, the program is a recognized, powerful tool able to depict the evolution roadmap of the whole industry, showing where banks are placing their bets and discovering whether previous initiatives have proven to be a successful or not.

This new report by Accenture and Efma present the latest trends in retail banking.

Want to keep reading?

You are trying to access premium content, currently reserved for Qorus members only. See all the benefits of joining the world’s leading peer-to-peer intelligence organization in financial services.

Leverage collective expertise and innovation to transform finance

Our global ecosystem brings together exclusive insights, interactive events, innovation hub and topical communities all in one place.

Related news & insights

Digital Reinvention
22/05/2025Article

Innovation of the Month: Millennium bcp’s Corporate Homebanking Platform

The Banking Innovation of the Month award for May goes to Millennium bcp’s Corporate Homebanking platform, a practical, user-driven solution...

Digital Reinvention
22/05/2025News

Openbank surpasses 100,000 U.S. customers in just six months

Just six months after launch, the platform has attracted more than 100,000 customers, signaling notable momentum as the bank builds...

Digital Reinvention
21/05/2025Interview

Where AI meets impact: The RBI Group AI Lab story

In Austria and Slovakia , Raiffeisen Bank International launched the RBI Group AI Lab back in 2017. Vjekoslav Bonic, Head...

Insurance
19/05/2025Interview

At work with Aslı Bengi

Aslı Bengi is Head of Customer Analytics and Customer Experience at QNB Sigorta in Turkey. She shares her day-to-day experience...

Digital Reinvention
19/05/2025News

Monzo introduces feature to undo payments

By default, Monzo gives users 15 seconds to cancel a payment, but this can be adjusted to 10, 30, or...

Digital Reinvention
19/05/2025News

Step launches affordable mobile plans to help Gen Z build credit and save big

Starting at just $15/month, Step Mobile promises to help Gen Z customers save up to $600 a year while also...

ESG
19/05/2025News

Stanbic IBTC powers solar access in Nigeria with $80 million deal

The financing will support Sun King’s pay-as-you-go model, enabling millions of Nigerians—especially those in off-grid and underserved communities—to access affordable...

Digital Reinvention
19/05/2025News

BoursoBank launches first fully digital, free mortgage repricing tool

As interest rates continue to fluctuate, BoursoBank is introducing a new way for borrowers to adapt: an entirely online, cost-free...