Garanti BBVA is now on WhatsApp

premium
Q+
08/01/2020Article

As part of Garanti BBVA’s goal to enhance customer experience on the go, the bank is now offering customer service on a corporate WhatsApp account. The new WhatsApp service allows customers to resolve their problems quickly and get detailed information on the bank’s products and services – all on a channel they already use on a daily basis.

Want to keep reading?

You are trying to access premium content, currently reserved for Qorus members only. See all the benefits of joining the world’s leading peer-to-peer intelligence organization in financial services.

Leverage collective expertise and innovation to transform finance

Our global ecosystem brings together exclusive insights, interactive events, innovation hub and topical communities all in one place.

Related news & insights

Digital Reinvention
03/06/2025News

BUUT is ABN AMRO’s response to the digital habits of a new generation

While it offers standard banking services, BUUT aims to deliver them in a format aligned with the expectations and routines...

Digital Reinvention
02/06/2025News

BBVA app adds AI feature to hide data from prying eyes

If more than one face is identified, the app automatically hides sensitive details such as account balances and card information.

Digital Reinvention
02/06/2025News

Lloyds partners with Lumio to test shared finance app for couples

The collaboration is aimed at simplifying financial management for couples, flatmates, or family members who handle household expenses together.

Digital Reinvention
02/06/2025News

Garanti BBVA Crypto launches updated mobile app with expanded features

With nearly 100,000 users, the platform now supports trading in both Turkish lira (TRY) and US dollars (USD), while maintaining...

Innovation Awards Hub
01/06/2025Article

The 2025 Qorus-Infosys Finacle Banking Innovation Awards submission guide

The Qorus-Infosys Finacle Banking Innovation Awards are open for entries until June 11, 2025. Here's a guide to everything you...

Digital Reinvention
26/05/2025News

Sumeria introduces interactive calendar and smart spending insights in app update

French mobile bank adds visual tools, merchant tracking, and personalized account details.

Digital Reinvention
25/05/2025News

BBVA unveils redesigned banking app with AI and personalized tools

The update introduces a native codebase designed for scalability across all markets, an overhauled visual identity, and a suite of...

Digital Reinvention
22/05/2025Article

Innovation of the Month: Millennium bcp’s Corporate Homebanking Platform

The Banking Innovation of the Month award for May goes to Millennium bcp’s Corporate Homebanking platform, a practical, user-driven solution...